My stay at Bashkortostan Hotel Ufa was one of the worst hotel experiences in my life .... and I have traveled all over the world ..... staying in the best and worst hotels that exist.

Further .... I have serious questions about Hotel Club.

Now the story _

When I made my reservation you showed a picture of the type of room. Based on the picture I made a reservation through Hotel Club. But the room they had available was not even close to what you showed. The hotel staff was completely unwilling _ even though the hotel was more than half empty _ to make any accommodation. My room was in an echo chamber above the front desk.

Unfortunately I was forced to extend my stay beyond the reservation I made through Hotel Club. I found out at that time that the rate charged by the hotel is considerably less than what I paid Hotel Club. This is quite annoying, given your advertisements.

But the most puzzling .... AND ANNOYING event occurred when I... more