The standards of servise on the Garden hotel is getting lower and lower ! ! ! . I stayed there 4 times and I keep feeling that they are trying to SAVE money and not care about their reputation . No welcome fruit basket , NO mouth wash , NO free welcome drinks , AND the breakfast is getting worse...
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Reviewed 14 June 2011
Dear Guest,
Thank you for taking the time to write your review on tripadvisor during your recent stay with us.
I would like to apologize for not meeting to your expectations during your stay, firstly we would like to thank you for staying with us for 4 times and been a regular guest of The Garden Hotel. I would like...
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By far the best hotel for those on business or pleasure in guangzhou. stayed here for five nights. nice hotel to come back to and relax after a hard days work in guangzhou
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Dear Guest,
Thank you for taking the time to share your feedback during your recent stay The Garden Hotel, Guangzhou.
We are delighted to read that you have been overall impressed with the quality of our hotel and service. Your comments will give us the inspiration to consistently maintain the high standards which you have experienced during your stay with...
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Expensive rates but negotiable.
Beautiful luxury design.
Comfortable rooms
Customer service not efficient propose to pay for an upgrade pretending no more room, negociate it for free!
Good value for money.
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Dear Guest,
Thank you for taking the time to write your review on tripadvisor during your recent stay at The Garden Hotel, Guangzhou! I am delighted to read your positive feedback on the beautiful design, comfortable room and value for money.
We do apologize for any inconvenience that may have caused with regards to the room upgrade negotiations. Rest assured...
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Love this place. Always comfortable and very luxurious. We always upgrade our room for a comfy bed
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Dear Guest,
Thank you for taking the time to share your experience during your recent stay at The Garden Hotel, Guangzhou! I am happy to read that you have found our hotel a “Haven in Guangzhou” and that it meets all the comfort and luxury for your stay. Your comments will serve as an encouragement for us to consistently maintain...
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Good hotel to stay in Guangzhou. Excellent services at the hotel and its restaurants. Good amenities in its room. We stayed in the Elite rooms. However, as we were travelling with my parents who are in their 70s, we had emailed a month earlier to book the rooms and requested for the rooms to be side by side of each...
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Dear Guest,
Thank you for taking the time to write your review on tripadvisor during your recent stay with us at The Garden Hotel, Guangzhou. I am happy to read that you and your family had a wonderful stay, and enjoyed our service, food quality and the in-room amenities.
I was concerned to read about the incident which you have...
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I have stayed here twice when in Guangzhou for the Canton Fair and will NEVER do so again. Go elsewhere for less money. The area around this hotel is also tacky, especially for families.
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Dear Guest,
Thank you for posting your brief review during your stay in April 2011. I am concerned to read about your disappointing elements of your experience and please accept my sincere apologizes for any inconvenience that may have caused to you. Should time permit, I would very much appreciate if you could please email me with details of your...
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I stayed at the Garden for 22 days on a business trip. I had a good stay and plan to return next month. I had very good service from the staff; it's very professional but not in-your-face with service which is what I like. The hotel was decorated very nicely for Christmas. I thought the room was clean but average...
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Dear Guest,
Thank you for taking the time to share your feedback. I am very pleased to read your positive review and enjoyed your stay during your recent visit at The Garden Hotel.
We are delighted to read that your stay offered excellent value and would be returning back soon, we also appreciate your positive feedback on the professionalism and...
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Is good for business visitors. Many Arabic travelers prefer this hotel for location, luxury and service.
Across the street there is very busy Turkish restaurant that was full and we had to wait 10 min to get at table. Called Passfor Turkish rest.
The hotel staff are good and friendly.
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Dear Guest,
Thank you for taking the time to share your experience from your recent stay at The Garden Hotel, Guangzhou! I am delighted to read your positive feedback and find that you had an enjoyable stay with us.
We look forward to the opportunity to welcome you back again in the near future, please do not hesitate to contact...
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I was on a vacation tour of China which ended in Guangzhou. We stayed at this exquisitely beautiful Garden Hotel for 2 nights. This hotel is central to the financial district and has gym/pool/spa, beauty salon, restaurants, lounge, private meeting spaces, stable in room wifi service. Nearby is an upscale shopping area (walking distance), restaurants, grocery stores, subway entrance at...
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Dear Guest,
Thank you for taking the time to share your wonderful experience you had during your recent stay at The Garden Hotel, Guangzhou.
We are delighted to read that you have been overall impressed with the quality of our hotel, service and the hospitality. Your feedback inspires us to consistently maintain the high standards at all times for our...
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As soon as you walk in the door, you are overwhelmed by the amazing decor and uniqueness of this hotel. You quickly feel like royalty and start thinking you could easily become accustomed to this lifestyle! We stayed here for a week during our recent trip to adopt our second child from China. This hotel was the best one by...
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Dear Guest,
Thank you for taking the time to share your wonderful experience during your recent stay at The Garden Hotel, Guangzhou.
We were delighted to read that you have been overwhelmed and felt like royalty at The Garden Hotel, and overall impressed with the quality of our hotel and service. We do apologize for the inconvenience with regards the...
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