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The Ritz-Carlton Hotel Guangzhou

5.0 of 5
No.3 Xing'an Road, Pearl River New City, Tianhe District, Guangzhou 510623, China
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Hotel amenities
Special Price
20% off for Canton Fair
The Ritz-Carlton Hotel Guangzhou
Ranked #3 of 2,034 hotels in Guangzhou
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580 reviews from our community

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Traveller rating
    308
    223
    33
    5
    11
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Mexico City, Mexico
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 17 May 2013

A great hotel in guangzhou with a high quality service. It has a great italian restaurant and a great bar downstairs at the lobby. Service is great you get what you pay for. It is right in front of the canton tower witch is very impresive and beautiful.

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NicoleTANQ, Public Relations Manager at The Ritz-Carlton Hotel Guangzhou, responded to this review
19 May 2013

Dear Bennypm, thank you very much for your kind comments. With high quality service, great facilities and fabulous views, The Ritz-Carlton, Guangzhou is definitely your first choice of luxury experience in Guangzhou. Look forward to welcoming you back to the hotel. More

Guangzhou, China
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 10 May 2013

We went there for Easter Sunday brunch. After comparing the rates among all the 5 star hotels, Ritz was offering a pretty good deal for Easter brunch. Besides the array of food for the buffet brunch, they also had a dedicated area for kids painting/playing, stocked with sweets & chocolate. There were also Easter Bunny, Egg hunt, & many other... More

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See 14 more reviews by Minnie Y for Guangzhou
NicoleTANQ, Public Relations Manager at The Ritz-Carlton Hotel Guangzhou, responded to this review
12 May 2013

Dear Ms. Minnie, thank you very much for your kind comments. We are happy to hear that you loved Easter Sunday Brunch at FOODS restaurant, with highlights of "the best service & most helpful staff in town". We are committed to providing an unique and memoble experience for our guests in the festivals. Celebrate with us with your families and... More

Jakarta
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 9 May 2013

First trip to Guangzhou and I was totally blown away by this hotel. Excellent service, helpful staff, beautiful room, above and beyond my expectation of the Ritz Carlton franchise. One of the highlight is the massive selection in the breakfast buffet. The breakfast buffet is as way bigger than lunch or dinner buffet in most hotels. The only weak point... More

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NicoleTANQ, Public Relations Manager at The Ritz-Carlton Hotel Guangzhou, responded to this review
10 May 2013

Dear Tony, thank you very much for your compliments. We are happy to hear from you that you love our service, staff and room. We continously seek opportunity to innovate and improve The Ritz-Carlton experience for every guest. Look forward to welcoming you back to The Ritz-Carlton, Guangzhou. More

Kenner, Louisiana
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 May 2013 via mobile

First class hotel. Booked a car through hotel from train station to hotel. When we arrived we were brought straight to our room and bypassed front desk. Had a portable credit card machine and all was handled from the room. First class all the way. Ate at Foods Restaurant In hotel. Breakfast buffet and dinner buffet were excellent. Staff knew... More

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NicoleTANQ, Public Relations Manager at The Ritz-Carlton Hotel Guangzhou, responded to this review
6 May 2013

Dear Porchbum50, thank you very much for writing us compliments. We are so pleased to hear that your whole experience was smooth and excellent. Let us stay with you. Look forward to welcoming you back soon. More

Malacca/Singapore/KL
Top Contributor
70 reviews 70 reviews
49 hotel reviews
Reviews in 43 cities Reviews in 43 cities
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 18 April 2013

Typical of Ritz Carlton's elegant interior design, this property has the royally service to match up with the impressive hardware. Reception staff, concierge and bell service are warm and professional. The room is spacious and classy with high quality amenities and the furniture is as good as it can get in a hotel. The hotel is next to the avant... More

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See 5 more reviews by AlexMcca for Guangzhou
NicoleTANQ, Public Relations Manager at The Ritz-Carlton Hotel Guangzhou, responded to this review
18 April 2013

Dear AlexMcca, thank you so much for your comments. Your valuable information is helpful for guests who plan to visit Guangzhou and The Ritz-Carlton, Guangzhou is definitely the premier provider of luxury experiences. Look forward to welcoming you back to the hotel. More

Guayaquil, Ecuador
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 16 April 2013 via mobile

The hotel is located in a excellent area. The rooms are great, very elegance. The best is the service. It is my tenth time checking it here and every time get better and better. Now they hire guest relations officer who speaks Spanish from South America, it means every time are thinking about their guests' needs. Two thumbs up

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NicoleTANQ, Public Relations Manager at The Ritz-Carlton Hotel Guangzhou, responded to this review
18 April 2013

Dear Weldyn, welcome back to The Ritz-Carlton, Guangzhou. Thank you for seeing our improvement. Let us stay with you. More

Philadelphia, Pennsylvania
Top Contributor
201 reviews 201 reviews
64 hotel reviews
Reviews in 95 cities Reviews in 95 cities
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed 12 April 2013

Arrived for a one night stay from the train station. Driver met us and when we realized we had too many people for the care, quickly fixed the problem. Hotel greeting was welcoming and we were whisked directly to our room. Club Floor access plan is best to keep moving and focus on business or pleasure. This hotel has the... More

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NicoleTANQ, Public Relations Manager at The Ritz-Carlton Hotel Guangzhou, responded to this review
15 April 2013

Dear ct3408, thank you for writing us your feedback. From the moment you arrive in The Ritz-Carlton Club, our ladies and gentlemen will make sure your visit is nothing short of perfect. Regarding the club lounge breakfast, I will share with our Club team for improvement. Look forward to welcoming you back to The Ritz-Carlton, Guangzhou. More

Senior Contributor
42 reviews 42 reviews
30 hotel reviews
Reviews in 27 cities Reviews in 27 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 28 March 2013

My stay at this hotel gave wonderful experience after long time. Great hotel, great team of staff- always ready to help & guide for making comfortable. Good recommendation received to visit guangzhou certain locations. Close to great places like city tower, worth to view in night. Place lots of good restaurant around. Little far from downtown but worth is as... More

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NicoleTANQ, Public Relations Manager at The Ritz-Carlton Hotel Guangzhou, responded to this review
1 April 2013

Dear nhlivefreeordie, thank you for your compliments. We are looking forward to welcoming you back to The Ritz-Carlton, Guangzhou. More

Mumbai (Bombay), India
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 23 March 2013

You enter, and are greeted with a cup of green tea :). Lavish, gorgeous and royal to the core, one of the best properties ever. Rooms are big, beautiful, carefully decorated with immaculate artistry! Staff is extremely sweet, helpful and courteous. Breakfast spread is the most amazing ever, the variety almost feels endless! Aside from the great hospitality and grandeur,... More

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Liana C, Public Relations Manager at The Ritz-Carlton Hotel Guangzhou, responded to this review
24 March 2013

Thank you so much for your compliments. Let us stay with you. More

Geneva, Switzerland
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 17 March 2013

This has been the best hotel of my 3 weeks trip to Asia. The quality of a 5 stars palace at the price of a western europe 3 stars ! Gorgeous room, great service always with a smile, and the breakfast buffet is just amazing - huge choice from french pains au chocolat to asian type buffet or traditional english... More

Was this review helpful? Yes 1
Liana C, Public Relations Manager at The Ritz-Carlton Hotel Guangzhou, responded to this review
21 March 2013

Thank you and hope to see you back to The Ritz-Carlton, Guangzhou. More

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Additional Information about The Ritz-Carlton Hotel Guangzhou

Also Known As:
Ritz Carlton Hotel Guangzhou
Ritz Guangzhou
Ritz-Carlton Guangzhou
Guangzhou Ritz Carlton Hotel
Guangzhou Ritz
Guangzhou Ritz-Carlton
Address: No.3 Xing'an Road, Pearl River New City, Tianhe District, Guangzhou 510623, China
Phone Number:
Region: China > Guangdong > Guangzhou
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 2,034 hotels in Guangzhou
Price Range: £££
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Situated in the new CBD Pearl River New City of Tianhe District, the 351-room Ritz-Carlton, Guangzhou is a luxury destination in the hub of Southern China. With 40 minutes drive from Baiyun International Airport and ten minutes from Guangzhou East Railway Station, hotel provides travel routes to various destinations in China, including direct trains to Hong Kong which take less than two hours. A series of new city landmarks such as Guangzhou Opera House and Guangdong Museum are at just steps away from the hotel. Distinctive services and facilities include 6 restaurants and lounges serving Cantonese and Western favorites, special cigars and wines. From intimate groups of ten to a conference for 800, meetings planners can choose from over 1,000 square meters / 11,000 square feet of exceptional function space available in The Ritz-Carlton Grand Ballroom, three multifunctional meeting rooms, two boardrooms and spacious pre-function areas. An extensive health club and The Ritz-Carlton Spa® rejuvenate body and mind, while The Ritz-Carlton Club® Level anticipates guests’ needs with its dedicated personalized service. The Residences at The Ritz-Carlton, Guangzhou features 91 luxury serviced apartments of one to four bedrooms in size. ... more   less 
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The Ritz-Carlton Hotel Guangzhou
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