Hotel is listed as having free broadband access. In reality non-existent. Used a nearby "Italian" cafe which produced amazing food and free broadband. Hotel is rather tired and tried to hike price which had been reserved through Expedia. more

This hotel was ok. Heavy on tours but at $300RMB whos complaining. Only problem is that they do not turn on AC until 8pm and it was really, really hot. If you are booking here in the spring/summer I would avoid this hotel unless you are planning a late check-in or really enjoy Saunas. Our first rooms AC was actually... more

We booked two rooms on the 6th floor with views of the river and the mountains beyond. The view was truly wonderful - except for the ugly billboards that are on either side of the bridge - but the hotel can't do too much about that.... (do they even have "planning and zoning" in China?) The location was wonderful with... more

We stayed at the Universal Hotel for 4 days in early December. Our twin room was clean and spacious.Single bed was more like a double bed but was slightly hard. Bathroom was exceptionally clean. So overall very satisfied with our hotel room. Found 3 downsides to the hotel. Firstly there are no free computers to access the internet (meaning you... more

Hotel is centrally located by the Li River and my room had a beautiful view of the river, gardens and highway. It was spacious, clean, furniture was ok but the bed was hard though. more

I recently stayed at this hotel with my wife as part of a short tour of China arranged by China Connection Tours, a company who I can heartily recommend for their efficient and friendly service which made you feel like a person not just a number. The hotel was in a very good location next to the Li river and... more

This was a medium class hotel that was okay and in a good location. The rooms were clean and provided good views over the river. Speaking to other guests, they felt their rooms were a little substandard however the one we had I guess must have been recently refurbished as had new sanitary ware. Cheap and good quality meals in... more

Very modern hotel right next to the river. If you came by bus and it dropped you off at the main bus station, you come out from the its main gate and turn left towards North and keep on walking. It's quite a long walk (about 20 mins for us with big backpacks) from the bus station. Room was nice... more

The hotel was booked as part of a package tour, and was very comfortable. Located centrally near shopping and restaurants, we could easily walk everywhere we needed to go. more