As part of a recent China trip, our travel agent, Explorient, booked us at the Waterfall Hotel for two nights (May 25 & 26, 208). The hotel is in a wonderful location, near a beautiful park and within easy walking distance of so many great sights (highly recommend the boat trip on the lake in the evening). While visiting Guilin,... more

We chose this hotel based on others reviews but wished we had chosen the Sheraton. Hotel is very old fashioned, huge void of space in the hall downstairs with no style, atmosphere or comfort. Beds - hard as a rock, might as well have been sleeping on the floor. Rooms depressingly dark, no character very old fashioned and in a... more

My husband and I stayed at the Waterfall Hotel twice during a recent trip to Guilin. While, the hotel was pretty cheap, there were some serious flaws. First of all, the room smelled musty and seemed mildewed. The bed was ridiculously hard, even by Chinese standards. Further, the hotel staff messed up the bill twice and the assistant manager did... more

We stayed 2 nights to organise a trip south, boat etc. In terms of those needs, a great place - everyone spoke english, excellent central location, nice rooms, easy check in etc. However, as you can imagine with that kind of service, packed to the brim with package tourists. So often waiting behind hoards of tour groups at front desk,... more

MY TRAVEL STYLE: If possible, I try to stay away from business and strongly prefer resorts that resemble the Four Seasons, Aman, and Oberoi but try to find similar properties at lower cost. I seek out the “wow” experiences and I encourage you to view hotels I have stayed at and their respective reviews (by clicking on my name). LOCATION:... more

We were on a 10 day trip and had stayed at western managed hotel till we hit Guilin. This was definitely not at the same caliber as other 5 star hotels. The hotel was built with all the bells and whistles at one point in time. But management has really let the maintenance go. It now reminds me of a... more

This is a first class hotel and is very well located. This is probably the best pick in Guilin. The hotel lobby is huge and it may initially be a challenge to find your way around. I tried the pool and it was clean. Make sure not to miss the waterfall show everynight. For about 20 minutes you have water... more

Pro: -spot on in the centre of the town, you can walk everywhere -nice aquatic show -large clean rooms -fruit basket -friendly staff Contra: -the beds were a bit dump more

I chose this hotel based on the comments in Tripadvisor - which are rather mixed, so are my feelings having stayed here. Great location, but avery very large, impersonal hotel with staff who have a better than average level of English (by Chinease standards) but who don't want to use it... On one evening we decided to use the poool,... more