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Hilton Xi'an

5.0 of 5
No.199 Dongxin Street, Xincheng District, Xi'an 710005, China
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Hilton Xi'an
Ranked #6 of 1,526 hotels in Xi'an
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178 reviews from our community

    Trip type
Traveller rating
    91
    58
    21
    6
    2
Date Rating
Hong Kong, Hong Kong
1 review
3 of 5 stars Reviewed 21 May 2013 NEW

Hotel has construction problems - patches of paint on the lobby ceiling showing signs of leakage/breakage. Food from breakfast buffet is terrible. Quality of ingredients extremely poor, food is bland, only 1 choice of egg (fried), no freshly squeezed juice or fresh fruit platter (only mixed fruit salad which tasted like paint).

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Review collected in partnership with Hilton Hotels & Resorts

Bradenton, Florida
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

We stayed on the club level and were thrilled with our choice. This is a very new property in great shape. The club level amenities were a pleasure especially the evening cocktail hours which were very well provisioned. The hotel is beautiful and the rooms are well laid out. The service levels exceeded our expectations for a mid-level chain.

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The Woodlands, Texas
Top Contributor
54 reviews 54 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 16 May 2013 NEW

This Hilton, which is a new property, competes with the other five star hotels found in China. The rooms are large, well laid out with great bathrooms, good internet connections, food was not quite as wonderful as in some of the Shangri-La's but still very acceptable.

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Geelong, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 16 May 2013 NEW

The Xian Hilton was our first stop in our tour of China. We arrived very late from the airport around 1:00am. The foyer is spectacular and very welcoming. Check-in was a breeze for our party of 6 which was appreciated after a long journey direct from Melbourne early the previous day. The room on entering was beautifully appointed, very clean... More

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Cleveland, Ohio
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 14 May 2013

We only stayed one night but it was a great choice. The rooms were very new and modern and the best part was the opportunity to use the Executive Lounge. Staff was extremely helpful and went out of their way to assist with our needs. Breakfast choices in the lounge were great.

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LilianROGER, General Manager at Hilton Xi'an, responded to this review
17 May 2013

Thank you very much for sharng your experience with us. This is our duty and responsibility to care for our valuable guest. I do hope you will be our guest again – thank you for your review. More

Washington, DC
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 12 May 2013

Xi’an can be a seemingly foreboding place during the drive from the airport – thankfully, there is the service and comfort of the Hilton Xi’an, which proved to be a nice escape from the sensory overload of the city (dust/pollution/cacophony). Our arrival was greeted immediately by a doorman and baggage handler who unloaded our gear as we checked-in. The front... More

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LilianROGER, General Manager at Hilton Xi'an, responded to this review
17 May 2013

Thank you for sharing your staying experience at the Hilton Xian. We always appreciate any feedback whether positive or highlighting service or product issues. We hope to have the opportunity to welcome you again at the Hilton Xian and remain your hospitality choice in Xian. More

Bangalore, India
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 12 May 2013

Family of 2 adults + 2 children landed here at 1.00 a.m. As soon as we arrived i was impressed with the lobby. It was beautifully lit. We had taken a king size bed however the person at the reception suggested we take a twin size bed. We were thankful for this as all of us could sleep very comfortably... More

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LilianROGER, General Manager at Hilton Xi'an, responded to this review
17 May 2013

Thank you for taking the time to share your experience at the Hilton Xian. This is only through guests' comments like yours that we are able to improve and maintain the Hilton service standards and quality. We hope to have the opportunity to welcome you again at the Hilton Xian and remain your hospitality choice in Xian. More

Edinburgh, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 10 May 2013

This is one of the newer hotels in Xi'An and as such the decor is good and fresh. The lobby is cavernous and very imposing which left us feeling a little disappointed when we got to our quite small bedroom on the Executive floor, presumably the rooms on the other floors are smaller. Before arriving at the hotel I had... More

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Grafton, United States
1 review
5 of 5 stars Reviewed 10 May 2013

We would recommend this hotel for your next stay in Xian, China. The staff and food was excellent and they made you feel welcomed in their country. It was an outstanding experience all around. Thank you Hilton Xian China! Sincerely, Michael L. Chan and Family May 11, 2013

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Review collected in partnership with Hilton Hotels & Resorts

LilianROGER, General Manager at Hilton Xi'an, responded to this review
17 May 2013

Thank you for your review of your past stay with us. This is our duty and responsibility to care for our valuable guest. We always appreciate any feedback whether positive or highlighting service or product issues. Once again, thank you for your continuous support to the Hilton brand. Best regards More

Tampa
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 9 May 2013 via mobile

Diamond members will receive royal treatment. Executive Lounge OUTSTANDING SERVICE! Special mention to Amber. Beautiful new hotel with lovely suites and connecting rooms. Lots of switches for lights and drapes. Older US travelers seem to get easily frustrated with these multiple switches. I love the option for different lighting levels! Bathroom fixtures and amenities are great. Large tubs for soaking... More

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LilianROGER, General Manager at Hilton Xi'an, responded to this review
10 May 2013

Thank you for sharing your staying experience with us and we treasure every guest comments. I hope to have the opportunity to welcome you again at the Hilton Xian and remain your hospitality choice in Xian. More

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Additional Information about Hilton Xi'an

Also Known As:
Hilton Xi`An Hotel
Hilton Xi`An Hotel Xi`An
Hilton Xi'An China/Shaanxi
Address: No.199 Dongxin Street, Xincheng District, Xi'an 710005, China
Phone Number:
Region: China > Shaanxi > Xi'an
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 1,526 hotels in Xi'an
Price Range: ££
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Located in central Xi’an and surrounded by some of the city’s most popular shopping areas.Hilton Xi’an is one of the quintessential hotels in Xi’an that is ideal for both business and Leisure travellers. ... more   less 
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