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Citadines Xingqing Palace Xi'an

4.0 of 5
No.159 Xingqing Road, Beilin District, Xi'an 710049, China
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Citadines Xingqing Palace Xi'an
Ranked #32 of 1,526 hotels in Xi'an
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19 reviews from our community

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Traveller rating
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    9
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Date Rating
Liverpool, United Kingdom
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 26 March 2013

This is an excellent hotel. Very clean, good service, nice rooms, good facilities. Good value. If you are visiting for tourism and not for business it is not in the best location - however it is very easy to catch a bus into the old town.

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Edinburgh, United Kingdom
Top Contributor
84 reviews 84 reviews
58 hotel reviews
Reviews in 46 cities Reviews in 46 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 3 November 2012

I returned here just for one evening on a business trip and the place was once again excellent. The apart/room was furnished to a decent standard, everything was very clean and modern and with all the attributes you need for an apart/hotel. It's by no means luxurious, but certainly functional and I could easily stay here for the week if... More

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See 2 more reviews by Dyet92 for Xi'an
Shixia, SMT at Citadines Xingqing Palace Xi'an, responded to this review
13 December 2012

"Dear Guest, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Once again, thank you for your valued patronage. From all of us at Citadines Xingqing Palace Xi'an, we look forward to welcoming you again at any one of our... More

Canberra
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 19 October 2012

We stayed in a 2 bedroom apartment on the 15th floor which looked very new. It was very modern looked and comfortable with a nice couch and TV, dinning table, a well stocked kitchen, two bathrooms both with a bath and even a washing/machine front-loader/dry combo! Each room had a big flat screen TV. We got one roll away bed... More

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Shixia, SMT at Citadines Xingqing Palace Xi'an, responded to this review
18 November 2012

Dear Guest, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of... More

Melbourne, Australia
Senior Contributor
36 reviews 36 reviews
34 hotel reviews
Reviews in 35 cities Reviews in 35 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 17 October 2012

We stayed in this very nice modern Citadines Xingqing Palace Apartment in Xian. The staff have limited understanding of English. We had booked this apartment nine months ago, but when we arrived at 15:00 hrs our room was not ready for us and we had to wait for one hour in the lobby with all our luggage. The two bedroom... More

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Shixia, SMT at Citadines Xingqing Palace Xi'an, responded to this review
18 November 2012

Dear Guest, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. More

Montreal, Canada
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 29 August 2012

I stayed for 5 nights while I was doing tours in Xi'an. I booked this hotel online and paid about 45$/night. This place is perfect If you're looking for a hotel that's affordable, comfortable & where you can cook some meals. It's not luxurious & there is nothing special about it. The apartment hotel lobby is quite normal, nothing fancy... More

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Shixia, SMT at Citadines Xingqing Palace Xi'an, responded to this review
25 September 2012

Dear Guest, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of... More

Birmingham
Contributor
20 reviews 20 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 21 July 2012 via mobile

Stayed here for three nights with family (incl five and six year old) as part of tour of China. First time we've used Citadines and would definitely return. We stayed in a two bedroom deluxe suite, which was more than adequate for our needs. Although there are no food facilities on site, there are plenty of places to eat locally... More

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Shixia, SMT at Citadines Xingqing Palace Xi'an, responded to this review
25 September 2012

Dear Guest, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of... More

Edinburgh, United Kingdom
Top Contributor
84 reviews 84 reviews
58 hotel reviews
Reviews in 46 cities Reviews in 46 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 22 May 2012

I stayed here one night on business and liked the place. The rooms are very modern with nice laminated flooring, a comfortable bed and a small kitchen area. The bathroom was spacious enough with good quality tiling, all clean and fresh and adequate toiletries. There was in room tea making facilities, a good sized colour TV and free wifi in... More

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See 2 more reviews by Dyet92 for Xi'an
Shixia, SMT at Citadines Xingqing Palace Xi'an, responded to this review
25 September 2012

Dear Guest, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of... More

Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 8 May 2012

I'd read great things about this place, and seen great pictures, so I was really disappointed when we checked in. The first issue, the apathy of staff. Some were great, some really didn't care and couldn't wait to palm you off to someone else rather than having to struggle talking to you (as most of them speak no English). I... More

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Shixia, SMT at Citadines Xingqing Palace Xi'an, responded to this review
26 September 2012

Dear Guest, Thank you for staying at Citadines Xingqing Palace Xi’an! At the same time, we are happy that you pointed out the valued patronage for improving our service in the coming days. Once again, sorry for the inconvenient. From all of us at Citadines Xingqing Palace Xi'an, we look forward to welcoming you again at any one of our... More

Fowey, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 24 March 2012

this citadines was fabulous. We were given a complimentary upgrade to a deluxe bedroom suite which was enormous and everything was new. Essentially it was an apartment and so relaxing to return to after a heavy duty sightseeing. We liked the neighbourhood: there was a traditional street food market down the road, a food market and modern shops all nearby.... More

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Shixia, SMT at Citadines Xingqing Palace Xi'an, responded to this review
25 September 2012

Dear Guest, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of... More

Sydney, Australia
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 28 February 2012

We haved stayed at all the Citadine hotels in Xian so were expecting something similar at ths new one in Xingqing. But we were a bit disappointed. It is brand new and the neighbourhood is quite new but we thought the room lacked the following: 1. The rooms are not as big and spacious as Citadine Central Xian and Citadine... More

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See 12 more reviews by welovedumpling for Xi'an
Shixia, SMT at Citadines Xingqing Palace Xi'an, responded to this review
25 September 2012

Dear Guest, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of... More

Citadines Central Xi'an
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Additional Information about Citadines Xingqing Palace Xi'an

Also Known As:
Citadines Xingqing Palace Xi'An China/Shaanxi
Address: No.159 Xingqing Road, Beilin District, Xi'an 710049, China
Phone Number:
Region: China > Shaanxi > Xi'an
Hotel Style:
Ranked #32 of 1,526 hotels in Xi'an
Price Range: £
Hotel Class:4 star (4*)
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