The grand reception and ornate statues behind reception reflect nothing of the rest of this hotel. The rooms were fine, nothing fancy at all. The hotel seems slightly dated, perhaps stuck in some kind of 80s theme. The staff aren't particularly helpful - maybe thats because we couldn't speak chinese - and the bar / restaurant are all a bit... more

Excellent breakfast, comfortable rooms but smelled a little damp more

This is a nice hotel with a stunning lobby, but our room was not so nice. It smelled badly and all of the tile in the bathroom had mildew. Others in our group said their room was great, but some had the same problems as us. It was about 50/50. After the first night (we stayed 2 nights), we asked... more

I thought the hotel for the price was very good. Having booked the hotel to go sightseeing around Xi'an it was a slight distance away from many of the larger city attractions but not excessively so. I walked into the city centre taking about 30 mins in the heat but I would expect most people would prefer to take a... more

Great hotel. Beautiful lobby and giant statue in the garden. Great room, a/c, breakfast. We stayed 3 nights and loved it. more

This is a tourist hotel designed for group travellers visiting the city. Although it is well located and has clean rooms, our room was smelly and the service is of a poor quality. We had a very bad experience with the loundry, as we received all our clothes partly destroyed. After discussion with hotel staff, the only compensation given by... more

A very good 4* hotel. Excellent service at the front desk. Obviously they speak English and are prepared to offer help booking excursions etc if you haven’t already arranged your tours with a guide. Good buffet breakfast, usual 4* fare with Western or Asian food, eggs as requested etc with great service. Rooms are immaculately clean with all the usual... more

I am travelling World Wide and have stayied in many 5stars Hotels including the "W" series and "Millennium" Mayfair I am just saying that to show you with what I am judging it. I was reading the reviews and I was freaked. I thought that it wuld have been a disaster. So I also asked a seond reservation to the... more

The entrance is indeed spectacular but yet again our rooms were not ready on arrival. The offer of 'free' drinks did not include a beer which really is rather expensively priced for China. It took them ages to get my suitcase to the room - eventually I had to retrieve is myself! Otherwise pretty reasonable place and conveniently located within... more