We stayed here on a whistle stop one day tour in October 2009, initially I had checked the pricing and was a little dubious that I could get a suite at what was about £120 gbp, $260 usd at the time. However we took the plunge and believe me was not dissappointed!. Before i go on I will add I... more

You can't fail to be impressed as to approach the two matching blocks and the impressive, opulent lobby. It looks great on the internet and on first entering, it doesn't disappoint. But the rooms are too small, and have clearly been configured to fit in as much as possible into the smallest possible footprint. So small room, huge bed, little... more

Beautiful hotel with elegant public spaces and beautifully appointed rooms. We were upgraded to a suite with bedroom and sitting area that was comfortable and spacious. Buffet breakfast was ample, with good choices for different tastes. Fitness center was adequate, with mix of aerobic equipment and free weights, but not good for full workouts. Only drawback was spa facilities (e.g.... more

Some guides says that is considered a 6-star hotel, the truth is that the small rooms are correct with and outdated TV, good bathroom with bath and shower. The pool facilities are quite wrong , with costumes and simple lack of clean towels and slippers. Generally good but not as much as we expected. more

We would normally have chosen to stay at the Shangri-la but wanted something more central and according to recent Tripadvisor reviews the Sofitel seemed like the best of the bunch. When the travel documentation came through from our travel agent we realised that a reservation had been made for standard rather than the requested a luxury room. We considered changing... more

Renmin Square is a lovely and charming gated square with some amazing historic buildings, including a theater. Sofitel is divided in two separate wings, east and west. We staid in the east wing. Front desk and concierge were extremely efficient and polite. Our room was extremely comfortable and large. Perfect towels and bathrobe. We were upgraded to a higher standard,... more

Stayed for 3 nights at end of Sep 09. We were in the West wing / building and was upgraded to a Junior Suite with late check-out due to A-Club Platinum membership, but we had to ask. Room was large and well appointed but not luxurious. Great shower with thick and soft towels. The location is away from the main... more

We stayed at the Sofitel in Xi'An for 3 nights during our trip to China. We had a junior suite and contrary to other reviews on the site, I found the room incredibly spacious and new. In fact the hotel is only 3 years old and I thought that it is in great condition. The staff are fantastic at the... more

After reading the Tripadvisor Xi'an hotel reviews, it seemed that there really was no good choice in Xi'an. We chose the Sofitel because it seemed the least bad. I think we got what we expected. Driving from the airport to downtown Xi'an was a long scenic route through grey neighborhoods bathed in pollution. When we arrived at the Sofitel, we... more