Mercure on Renmin Square Xian 4.5* (China/Shaanxi) - Hotel Reviews

RMGodwin

Dallas, Texas

Senior Contributor

27 reviews

14 hotel reviews

Reviews in 17 cities

8 helpful votes

“Peaceful setting in the center of Xi'an”

Reviewed 11 June 2013

Renmin Square is a beautiful complex of Accor Hotels (Mercure, Grand Mercure and Sofitel) with many dining options. The location is perfect for touring this very interesting city, as a short cab ride (very inexpensive) will get you to any of the areas of interest in the city center. We ended up with a very large room that had a... More

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Dear guest, We very much appreciate your comments regarding your stay at the Mercure Xian on Renmin Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More

Gwenilein

London, United Kingdom

Reviewer

3 reviews

3 hotel reviews

Reviews in 3 cities

2 helpful votes

“Best hotel option in Xi'an”

Reviewed 9 June 2013

This is the best option in terms of price/quality ratio in Xi'an. The Mercure is based on a big compound together with the Grand Mercure and the Sofitel. Location is perfect : basically 15 minutes away from everything. The rooms are very nice, clean and the staff made sure the air con was on when it got too hot. We... More

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Dear guest, Thank you for choosing to stay with us at Mercure Xi'an on your recent visit to the city and for taking the time to share your experience with us. We are delighted to know that you had a pleasant stay with us. At Mercure, we strive to provide superior levels of service to all guests; therefore your feedback... More

Jill M

Perth, Australia

Senior Contributor

22 reviews

7 hotel reviews

Reviews in 13 cities

9 helpful votes

“In a peaceful spot in group of hotels”

Reviewed 30 May 2013 via mobile

We spent 2 nights here. The room was small but comfortable. They had free wifi in the room which should be standard everywhere. The breakfast was excellent and staff helpful. We enjoyed the fact that we could eat at the nearby hotels,had an excellent meal reasonably priced. I would definitely recommend staying here.

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Dear guest, Thank you very much indeed for taking time to provide us your comments following your recent stay with us. I was very pleased to hear that you enjoyed your stay and that the facilities and services of the hotel lived up to your expectation. Once again,thank you for sharing your experience with us and we look forward to... More

Geordiegirl_8

Newcastle, UK

Senior Contributor

21 reviews

7 hotel reviews

Reviews in 7 cities

4 helpful votes

“Nicest hotel I've stayed in”

Reviewed 29 May 2013

We stayed for four days in May 2013. The Mercure chain is average in England, but this hotel was something special. We weren't expecting anything as good as this. It is a hotel complex, so although the Mercure hasn't got its own pool, you are able to use the full facilities at the nearby (30 seconds walk) Sofitel. It was... More

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See 6 more reviews by Geordiegirl_8 for Xi'an

Dear guest, We very much appreciate your comments regarding your stay at the Mercure Xian on Renmin Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More

dizzyandblonde

Buckinghamshire

Top Contributor

86 reviews

24 hotel reviews

Reviews in 35 cities

41 helpful votes

“Lacks character, but still good”

Reviewed 28 May 2013

The hotel was in a tourist square of 'western' style hotels. Manicured and remote from real China. The hotel was clean, efficient, but clinical and the staff remote. It all should have been excellent and we were delighted to be upgraded to a very nice suite - thank you, but the hotel simply didn't seem to have character or life.... More

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See 2 more reviews by dizzyandblonde for Xi'an

Dear guest, Thank you for choosing to stay with us at Mercure Xi'an on your recent visit to the city and for taking the time to share your experience with us. We are delighted to know that you had a pleasant stay with us. At Mercure, we strive to provide superior levels of service to all guests; therefore your feedback... More

JuliaFeiChen

Singapore

Senior Reviewer

7 reviews

7 hotel reviews

Reviews in 6 cities

4 helpful votes

“Convenient location with friendly staff”

Reviewed 28 May 2013

Share the same compound with Grand Mercure and Sofitel and it's quiet in the night. Convenient location within the town and within walking distance to shopping and City wall. Staff are friendly and helpful.

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Dear guest, We very much appreciate your comments regarding your stay at the Mercure Xian on Renmin Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More

GlobalMere

Washington DC, District of Columbia, USA

2 reviews

Reviews in 2 cities

1 helpful vote

“Lovely central setting”

Reviewed 25 May 2013

Great central city location in a quiet enclave with Accor Softel and Grand Mercure, with their facilities available to guests from the Mercure. Clean comfortable room with good service made the stay very pleasant. Walking distance to almost everything within the city walls. Would recommend and definitely stay again.

Review collected in partnership with Accorhotels.com

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Problem with this review?

Dear guest, Thank you for choosing to stay with us at Mercure Xi'an on your recent visit to the city and for taking the time to share your experience with us. We are delighted to know that you had a pleasant stay with us. At Mercure, we strive to provide superior levels of service to all guests; therefore your feedback... More

rtpal1

Birmingham, Alabama

2 reviews

Reviews in 2 cities

“Very good service in a very nice Hotel Area”

Reviewed 22 May 2013

I can mostly repeat what others say here: 1)This square is a very nice area highlighted with the luxurious 5 star Sofitel at the center; 2) You can use the unbelievable pool and gym at the Sofitel while staying at the Mercure; 3) Bus 306 is easy to catch about a block away to carry you to the Terra Cotta... More

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Dear guest, We very much appreciate your comments regarding your stay at the Mercure Xian. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More

Billiam99

Belfast, N. Ireland

Top Contributor

55 reviews

15 hotel reviews

Reviews in 31 cities

20 helpful votes

“Good, but not great”

Reviewed 22 May 2013

We had a good stay here, but it is rather overshadowed by the company, the Grand Mercure and the flashy Sofitel. Our greeter at the desk, Laurence, could smile a bit more and didn't really seem too keen to help us with a minor problem with our booking. Everyone else was excellent. Couple of tips - you can use the... More

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Dear guest, Thank you for taking the time to tell us about your experience at the Mercure Xian on Renmin Square. I am sorry that your experience did not meet your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking... More

meereeree

Brussels, Belgium

Contributor

15 reviews

8 hotel reviews

Reviews in 14 cities

2 helpful votes

“Good value”

Reviewed 22 May 2013

We stayed here for two nights on toe way to Beijing. We had a god-awful experience with the cab driver from the train station to the hotel - we printed the address in Chinese as per the hotel's website, but the cabbie could not find the place, so we ended up having to walk for a good 20 minutes after... More

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Dear guest, Thank you for choosing to stay with us at Mercure Xi'an on your recent visit to the city and for taking the time to share your experience with us. At Mercure, we strive to provide superior levels of service to all guests; therefore your feedback is very important to us and we thank you again for providing it.... More

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Mercure on Renmin Square Xian Hotel Reviews, China/Shaanxi

Mercure on Renmin Square Xian

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