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Hq Hostel


Building A, Hong Fu International Apartment Complex, Xi Hua Men, Xi'an 710003, China
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Reviews you can trust

90% Recommend
4.0 of 5 stars 30 reviews
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By trip type
All (30)
[ Date ] [ Rating ]
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4 of 5 stars
Shanghai
14 Oct 2009 | Trip type: Family

We found that all of the positive things said in previous reviews are correct but so are a couple of the negatives. The positives: cost, location, size, convenience, and friendly service that extended to an excellent car and driver (nice 7 passenger van). We came with two of our Chinese friends (one of them a Xian native) so we chose... more

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5 of 5 stars
North Richland Hills, Texas
4 Aug 2009 | Trip type: Couples

Hq Guest House is located in a gated apartment complex 2 blocks away from the Muslim Quarter. The owners, Mei & Todd, live in the same complex and are extremely helpful with information concerning the location of res truants , markets, ATMs , etc. Mei is also a licensed travel guide & will arrange tours (private or group). It was... more

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4 of 5 stars
Gardendale, Alabama
21 Jul 2009 | Trip type: Couples

We spent three nights at the Hq Guesthouse Hostel. When you stay there you are actually renting part or all of a flat that is in the middle of the city surrounded by old city wall in Xi’an. They will arrange for free pick-up at the train station since many, like us, arrive via the overnight train from Beijing. The... more

Great Value!
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4 of 5 stars
Texas
9 Jul 2009 | Trip type: Family

This place was in a great location and we really enjoyed our stay there! The owners/hosts were very helpful. The apartment was basic but very comfortable. A previous review stated that the beds were too hard, and I believe they've slightly remedied that situation since, as the beds had mattress pads on them... although thin, they made the bed comfortable... more

Management response from
hqhostel, Owner

Hi there thanks for your nice review and also your suggestions. You are right we have taken measures to improve the comfort of our apartments based on suggestions placed here at Trip Advisor. Rational feedback is what we love! We have now clarified the information on our website regarding the distance from Melody hotel so our guests can be better...

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4 of 5 stars
London
21 Mar 2009 | Trip type: Couples

I stayed here in July 08 for 3 nights, and chose this after reading the glowing reports on here. I can honestly say that I loved it, however I can accept what the previous reviewers said. The wife and I were backpacking and for us it was a haven. However for those used to staying in hotels or self catering... more

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2 of 5 stars
Vancouver
31 Dec 2008 | Trip type: Friends getaway
2/4 found this review helpful

Management's response to the last review is a great example of why you don't have guests posting anything critical about this property. Management not only gets very defensive, but because this is not an anonymous process (the way it would be for a hotel), disparaging remarks are made about the guests in order to discredit the review. It's too bad... more

Management response from
hqhostel, Owner

Duly noted, though we stand by the accuracy of our previous response

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2 of 5 stars
Vancouver, Canada
15 Dec 2008
3/6 found this review helpful

I booked this place after seeing the glowing reviews on Tripadvisor. I knew staying in a private apartment would not match up to the 4 star hotels we had previously been staying in during a business trip to China but I'm OK with that. I've traveled on a shoestring budget all over the world and have stayed in all sorts... more

Management response from
hqhostel, Owner

Hi there Thank you for your constructive feedback, which we appreciate. In the spirit of a truly balanced review however we feel that we should also add some points to your observations. Firstly thank you for praise about the emails and our hospitality, we try our best. We counted that there were 15 emails we received from you before you...

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5 of 5 stars
Long Beach, New York
23 Nov 2008 | Trip type: Friends getaway
2/4 found this review helpful

I can't say enough good things about this place! My husband and I, along with two friends, spent two days/one night here in October. The hostel is actually a bunch of apartments in an ordinary looking building - so there's no big sign advertising that you've arrived at the Hq Hostel. Hubby and I were split on the apartment building... more

Management response from
hqhostel, Owner

Hi there Thanks for your nice words, we are glad you enjoyed your stay in Xi'an. Hope you don't mind but I put some of your pictures on our website. Cheers Mei

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3 of 5 stars
Melbourne, Australia
4 Oct 2008 | Trip type: Solo travel

I booked this hostel directly through the website. I arranged a free pick up from the train station which was fantastic as exiting the station was a bit crazy and seeing a sign with my name was a big relief. The process for the pick up was a little strange. The man with the sign with my name took me... more

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5 of 5 stars
London
5 Sep 2008 | Trip type: Business, Solo travel
1/3 found this review helpful

The location couldn't be better - literally on the edge of the Muslim quarter, which is fascinating. Mei was very helpful with advice on getting around, which meant I felt happy to use local buses - saving money and adding to the overall experience. As other reviewers have explained, it is actually a number of apartments rather than a traditional... more

Management response from
hqhostel, Owner

Thanks for your positive review. In regards to the cleanliness I apologise for that. Our cleaner was on holiday for that week and so we let ourselves down. I can absolutely assure you we now have rectified the situation and all our apartments are back to our usual standard which is spotlessly clean. Glad you enjoyed your stay with us!...

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Location: Xi'an, Shaanxi
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£36*
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£36*
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Hq Hostel Address

Building A, Hong Fu International Apartment Complex, Xi Hua Men, Xi'an 710003, China