I've got to say I was a bit disappointed with the Ibis Hotel in Xi'an. I've previously stayed at Ibis Hotels and they were clean and enjoyable. The Ibis in Xi'an is old, tired and the a/c was shut off. It was in the low 90's when I visited Xi'an so the room was pretty warm. The other Accor properties... More

First of all I have no issue with price,location and room quality. However, I do have issue with service and reservation. I have been accor membership for more than 5 years. I always make booking via accor site and there has had no problem except for this hotel. When I made booking, I provided credit card information to guarantee arrival... More

This is a basic hotel, but very clean and fine for our purpose. The beds were typically hard, but OK.Smoking was permitted in the lobby which was horrible, but only happened on one occasion. The breakfast was very basic, but also very cheap (the tea was terrible!). The staff spoke limited English but we managed to get by. It was... More

It’s not going to be as easy as you think because almost everything here is in Chinese. Most people do not have even basic English. So before you start your journey, get yourself a bit of knowledge in Chinese, some basic question words and numbers and for places that you wish to visit, make sure you have pictures or Chinese... More

Very disappointing ! Tried Ibis in Sidney ( Darling Harbour ) once, and it was reasonable ! This one, it,s a joke - 1 pillow p/person lol ! Ask for 1 more and answer - no extra pillows available ! Made a fuss and managed to get some, after few hours !! Paper tea cups, mobile type bathrooms, bed very... More

Good european standard. It was clean and the staff accessible. We had some issues with the wifi but it was quickly solved by the reception. It is just beside a clean massage center where we could have a feet and head massage after the long day of walk. The only issue was the construction of a metro station at 200... More

Hotel is in a good location. Centrally located and within walking distance of the main shopping areas. Rooms are clean and neat - basic. Front desk staff were very efficient. We paid for the hotel breakfast buffet one morning - that was enough. Better to find something on the street. The city itself is ungodly polluted. Bring an oxygen tank.

Ibis hotels are basic by definition, and this is no exception. However, I am rating the Xi'an Ibis hotel as excellent based on the cost per night, the cleanliness and overall appearance of the hotel, and its location. The Ibis hotel in Xi'an provided me with a pleasant stay in Xi'an. The air conditioning worked well, which is not something... More

There were two good things about this hotel. Firstly the staff spoke good english and were very helpful. Secondly the bus stops outside the door and every minute or so there is a bus heading north to the railway station.These connect with the main Xi Dong street so it was very easy to get to most places within the walled... More