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All 1,533 Xi'an hotels

Citadines Central Xi'an

3.5 of 5
No.36 Zhubashi Road, Beilin District, Xi'an 710002, China
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Citadines Central Xi'an
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Ranked #14 of 1,533 hotels in Xi'an
Most recent review
4 of 5 stars Reviewed 17 June 2013
Sevenssocal Los Alamitos, California
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413 reviews from our community

Traveller rating
    142
    203
    50
    12
    6
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Families
105
 
Couples
132
 
Solo
44
 
Business
17
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Los Alamitos, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 17 June 2013 NEW via mobile

Good location. The room was adequate and what we expected based on the price and the reviews. The room is spacious, simple and clean. Bed was a little small and quite firm but doable. If you are some who only stays in 5 star hotels this is definitely not for you. I would classify this as a 3 star hotel... More

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London
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 9 June 2013

I've divided my review into firstly about the hotel and secondly some tips which hopefully will prove useful on seeing the sites around Xi'an including the Terracotta warriors. I stayed two nights and booked the hotel due to its close proximity to the Drum and Bell towers - only 5 mins walk and also a short walking distance to the... More

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Melbourne
Top Contributor
78 reviews 78 reviews
35 hotel reviews
Reviews in 37 cities Reviews in 37 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 8 June 2013

My husband, daughter and I stayed here for 4 nights recently and we were very impressed. It is well located within the city walls and far away from the main streets not to be kept awake by a lot of noise. We were supposed to have a 2 bedroom apartment but it was having some structural work done on it... More

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Covington, Kentucky
Top Contributor
70 reviews 70 reviews
9 hotel reviews
Reviews in 21 cities Reviews in 21 cities
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 4 June 2013

OK, I get that location is important and the Citadines is near the bell town and the drum tower. It is also within walking distance of the Muslim Quarter market (a must see). However, my room was dirty, the vinyl was peeling from the headboard of the bed, and there was a film on anything that was glass. The hotel... More

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See 4 more reviews by Paula L for Xi'an
Shixia, General Manager at Citadines Central Xi'an, responded to this review
13 June 2013

Dear Paula L, thank you for staying with us and we apologize for the disappointment caused. We've passed the comment to our housekeeping and will make improvement accordingly. We will also enhance furnishing to meet expectations. It is our honor to provide service to you, and we will make every endeavor to create a better living experience for you. At... More

Hilo, HI
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 June 2013

The title says it all! This aparthotel is located very close to the Drum Tower, Muslim Quarter and Bell Tower. Getting around was very easy. This is one of the best features of this place. The front desk and hotel staff were very friendly and very helpful as well...another great feature. They gave great directions to catch the buses to... More

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Shixia, General Manager at Citadines Central Xi'an, responded to this review
13 June 2013

Dear wjb_hilo, greetings from Citadines Central Xi'an! Thank you for choosing us as your preferred accommodation and we are glad that you had a good time here. Our staff will continue enhancing service level to provide an home away from home. Meanwhile, we've passed your comments to the outsourced restaurant operator and we are truly sorry for the inconvenience caused.... More

Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 June 2013

We stayed at this appart- hotel for 2 nights. We had a hard time finding it when we got out of the metro (Zhonglu station) which it right in front of the Bell Tower. We had to ask a local to call the hotel and ask for directions. If you get out of the metro - go onto West street.... More

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Shixia, General Manager at Citadines Central Xi'an, responded to this review
13 June 2013

Dear Skylyn9, greetings from Citadines. Thank you for staying with us and we sincerely apologize for the inconvenience caused during your trip here. We understand there are many tunnels under Drum Tower, and hope this didn't affect your trip too much. We do provide standard equipments and telephone charges to all guests, but do let us know your requirement and... More

Hong Kong
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 31 May 2013

After two nights in Bell Tower Hotel without wifi, I decided to move to this hotel. My decision was proved right later. Nice cantonese restaurant on the ground floor. I enjoyed the lunch there but the breakfast is quite simple in the morning. I got room 1221 which is on the top floor. Good view from the room, convenient TV... More

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Shixia, General Manager at Citadines Central Xi'an, responded to this review
13 June 2013

Dear Matt X, thank you for staying with us and providing your feedback. We are delighted to hear that you had a good time in Citadines and enjoyed the gym and roof garden. Welcome to come back to Xi'an, hope to see you again, and have a lovely day! More

Porto Alegre, RS
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 30 May 2013

Just one block from the Drum Tower and the main street. Very convenient and fully equipped kitchen (if you have some problem with the Chinese food, just go to the market ,there is a Wallmart at the main street, and make your own food. As most the guest are Chinese the breakfast has only the essential to western people. Don't... More

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Shixia, General Manager at Citadines Central Xi'an, responded to this review
13 June 2013

Dear LuisBrasil,thank you for choosing Citadines as your preferred accommodation and thank you for your feedback. We are glad that you enjoyed the convenient location and fully equipped kitchen. We will definitely enhance our service level and we are looking forward to seeing you again! More

Perth, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 30 May 2013

Two nights only, we lacked nothing. Breakfast good for Westerners, English spoken and understood in restaurant. Close to city sites, Drum Tower, Muslim quarter. Travel personnel in lobby very competent. Family of 5 all enjoyed and would have loved to stay a couple more nights.

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Shixia, General Manager at Citadines Central Xi'an, responded to this review
3 June 2013

Dear Robbo777777, hello from Citadines and thank you for your review! We are glad you enjoyed your stay here and hope you bring your family back for a longer stay the next time! More

Singapore, null, Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 28 May 2013

I spent three nights here when I was on holiday in Xi'An earlier this month and I had an extremely positive experience in many ways. Although it was the excellent location that first appealed to me (the hotel is near the very fun Muslim Street and other sights like the Drum Tower and Bell Tower), it's the quality of service... More

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Shixia, General Manager at Citadines Central Xi'an, responded to this review
3 June 2013

Dear Ashok N, greetings from Citadines Central Xi'an and thank you for your review! We are thrilled that you enjoyed our location, rooms and service. As you pointed out, our residence's facilities are designed to facilitate guests who wish to stay for a longer period of time, some of whom have been staying here for years! thank you once again... More

 
 
Citadines Central Xi'an
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Hotel Summarization (Beta)

What travellers say

  • Bell towers(57)
  • City wall(34)
  • Muslim quarter(32)
  • Melody hotel(18)
  • Airport bus(12)
  • Terracotta warriors(11)
  • Train station(7)
  • Good value(6)
  • Studio apartment(4)
  • Very helpful(4)

Additional Information about Citadines Central Xi'an

Address: No.36 Zhubashi Road, Beilin District, Xi'an 710002, China
Phone Number:
Region: China > Shaanxi > Xi'an
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #14 of 1,533 hotels in Xi'an
Price Range: £
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Citadines Central Xi’an is the first international brand serviced residence in Xi’an. Its ideal location in the city centre places it within walking distance to office towers with multinational companies, famous local specialty food street and cafés, and a bustling street bazaar. Just an hour's drive from the city center is the famous Terra cotta Warriors, a Unesco World Heritage Site. At Citadines, you can have the freedom to live the life you want. Just choose from our menu of flexible services to suit your lifestyle and budget.Your serviced residence has everything you need for rest, work and play - in a living space that doubles up as a home office with wireless internet access. The residence features a fully-equipped kitchen and living room, separate from the bedroom, so you can invite friends over or recharge after a hard day's work.The sleek home entertainment system with cable TV mounded on wall and slides smoothly from bedroom to living room, so you can watch TV or enjoy your favorite music wherever you want.Drop by the Breakfast Lounge for freshly brewed coffee. Or work out at the Fitness Corner and relax at the TV Lounge - the options are endless. At Citadines, you will find friendly staff who are delighted to share their local knowledge and help you settle in quickly and experience the local culture.Citadines Central Xi’an is one of a vibrant collection of The Ascott Limited’s serviced residences in over 70 cities in Asia Pacific, Europe and the Gulf Region. A member of CapitaLand, it is the global leader in branded serviced residences, bringing you more than 25 years’ experience in supporting travellers who work and live away from home. ... more   less 
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Also Known As:
Citadines Central Xi`An Hotel Xi`An
Citadines Central Xi`An Hotel
Citadines Apart Hotel Xi An
Citadines Central Xi'An China/Shaanxi

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