This is a nice hotel in a good location for shopping. The breakfast was good. The room was decent for the price. But, I would not stay there again or recommend it because our two nights were unbearable. They turned off the air conditioning system at night but would not admit it. The window could only be opened a few... more

I stayed here in October 2008. As other reviewers have said, it's right in the middle of all the action in the middle of town, and it has all the features of big 4 star hotel, delivered with the usual chinese quirkiness. I was upgraded to a suite , with an extensive view over smoggy Kunming (definitely a place to... more

Arrived from Guilin at rush hour arrived at hotel ok no problems checking in, room very spacious internet worked when connected via LAN, showed hotel home page, pressed log in small window popped up saying if close window you disconnect. Went for evening meal on 28th floor had western mine was spaghetti ok nice ,my partner ordered roast chicken, it... more

Rooms were spacious and comfortable and the location good. We couldn't get the internet to work on our laptop, but the staff were helpful though unsuccessful in trying to make it work. In return they allowed me free use of the business center computer so they did what they could. English is spoken enough here to make most basic requests... more

Stayed on the basis of the reviews on here and was not disapointed. My room was huge and had a great view, service was good and the breakfast yummy. Was on the 25th floor. It's in a great location right in the middle of the city with shops and 2 supermarkets Park and Shop and Carrefour really close. The old... more

My conference booked me in here - it was my second stay. The hotel is really beautiful, and the rooms are gorgeous, nicely decorated, and really, really comfortable. I'd say top-notch. Quiet. Internet worked perfectly. Everything in the room functioned and was clean. Location is great for wandering around in the crazy big shopping area. Buy some tea! Fitness centre... more

We arrived for one night and planned a little shopping. Great location for that with several department stores, tourist store and Carrefours all within one block. We had an executive level twin room which was comfortable and cozy. The room's modest size was compensated for by nice Asian decorating touches. The internet worked very well. Beds and bath were fine.... more

The New Era is definitely not an international hotel geared for western tourists. It is -- instead -- a very friendly and efficient hotel geared for Chinese tourists. The problem with that is that the staff don't really have a good command of English. (However, they try very hard.) The room, likewise, was not slick and "cookie cutter": it had... more

We stayed at the new Era for a couple of nights in January and as mentioned by other reviewers the location is very convenient. We booked a superior suite that was spacious, clean, and quite comfortable. Bathrooms were clean and functioning well. The bed is quite firm which I enjoy but could be a bit too much if you like... more