Arrived to Kunming late from a flight.booked the place based on price and value according to reviews. Once we arrived, we got to the room. Air conditioning wasn't cooling and it was hot! Went downstairs to the reception. The woman barely spoke English. She said others complained already. I asked to turn on the a/c. She said she doesn't know... More

It takes a while to drive through heavy traffic and one way streets to and from this hotel. On the other hand, the location is so close to shopping and food, which compensates well for it. The facilities are good and breakfast spread is sumptuous. It can be a bit noisy at night depending on which side of the hotel... More

This is the hotel I stay in Kunming every time because of its location and convenience; also because of the service standard has been pretty consistent which does not happen all the time in many Chinese hotels. Stayed at the executive floor for 4 nights, changed 2 rooms due to heavy outdoor noise and a leaking shower, but people were... More

The hotel is located at the most popular business dictrict with all kinds of shops, restaurants, and even a IMAX cinema within walking distance. The service is incredibly good. All the staff are always ready to help. For business levels the hotel provides complimentary laundry for a certain amount, and also send milk and candy to room every night. The... More

Hotel offers Changshui Airport drop-off three times daily at 0800, 1300 and 1700, and takes about 35 minutes. Must arrange in advance. Otherwise, the cheapest way to get to the airport is to take a short 5 minute taxi ride to Xiyi Hotel at XiaoXiMen for around 10-12 yuan, then airport shuttle bus no. 1 for 25 yuan, about 30-40... More

This was my second time staying at the New Era and once again, I was impressed! Everything is as good as you could ask for: nice rooms, helpful staff and definitely the best location in town. The four years since I had stayed at the New Era had served it well, so many new restaurants in the immediate vicinity of... More

The hotel is situated in the heart of city center. All the shopping malls, supermarkets, low-end & high end restaurants are within the walking distance. The hotel staff are polite and helpful. The breakfast caters for both of Asian and western travelers - fruits, pastries, noodles, dim sum, sushi etc. I stayed on the executive floor. The room was relatively... More

Wasn't expecting much when booking this hotel, so was pleasantly surprised. Was given a non smoking room on the 25th floor. Bed was a little hard but alright for 1 night sleep. Bathroom was showing its age with some mold on the corners of the bathtub but overall it was in decent condition. Tolietries were nothing to shout about, pretty... More

We've book this hotel based on the review I read in Tripadvisor. Truly this hotel is the best place to stay when you visit Kunming. When we arrived, friendly hotel staff greet us and check in was very smooth and quick. We stayed in a non smoking level (25th floor) which is an excellent choice since you can have the... More