I stayed in the hotel for one day since I have my international flight through Kunming Airport with a 24 Hrs stopover.Selected the hotel based on reviews got from Company approved China travel agent C-Trip. Hotel rooms are dirty,Number of house keeping stuffs are not adequate.Liked the Lobby since the same is very spacious and also the buffet breakfast has... More

i do not know how this hotel got rating 4. see my photos, its bath tub is yellowish. i would not dare to take a bath in it. want to open windows ? yak! dusty all right. i look at ctrip.com and it says this hotel has non-smoking floor. WRONG! FALSE information! after i checked in, it is too late... More

This hotel served our purpose well. We needed a well-located place to stay for one night. Everything was fine - the rooms, the front desk service, and the breakfast. Nothing to write home about, but perfectly acceptable. The hotel is showing its age, but is being taken over by Crowne Plaza, so there should be a marked improvement in all... More

I stayed there last week and to be fair, forget about the hardware because it is under re-branding by IHG. The staff was efficient and friendly. Just one suggestion to the manager, please tell the guests you are under renovation and will be a crowne Plaza, you have a big lobby, show us photo and plan of the new hotel... More

Although the hotel is a bit old, but the serice is very good expecially front office staff who show their professionalism, efficiency and commitment. I will definitely choose to stay again if i have a chance to Kunming in the future.

The hotel is rather old and it is under renovation from the 13th floor onwards. It's is noisy no doubt but the rooms are horrible! The rooms are smelly - cigarettes and medicated oil smell and the shower water temperature is inconsistent. Carpets are all stained. Air condition is also not working well. We specifically asked for connecting rooms when... More

I was in kunming on business trip with a few associates. We arrived at different time and I was the second to arrive, early in the morning at 7.00am. To my surprise, the General Manager ,Mr. Jim Khoo , received me personally . He was waiting at the lobby when I arrived and he was warm and sincere and even... More

The staffs are helpful and attentive. I once ordered some food at the cafe and when i realised that there was a chinese restaurant next door, the staff very kindly offered to cancel my order voluntarily. Our lunch was served promptly and with attentive services despite our tight schedule. The rooms are tidy and clean but certainly not what you... More

OK, so in all fairness, this hotel (formerly Bank Hotel) has just been taken over by Crowne Plaza, but do yourself a favor and stay somewhere else! the only thing that was ok was their airport pick up service ( arrived very late at night with 2 young kids). Had booked 2 non -smoking rooms, interconnecting if possible, or at... More