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New Century Grand Hotel

4.0 of 5
No.818 Shixin Middle Road, Xiaoshan District, Hangzhou 311202, China
Hotel amenities
New Century Grand Hotel
Ranked #12 of 1,553 hotels in Hangzhou
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606 reviews from our community

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    238
    336
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    5
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Cumberland, Rhode Island
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 9 May 2013

All in all this is a very nice property. The staff is friendly and helpful. The rooms are clean and comfortable and quiet. The restuarants are clean and the food tasty with enough items in the breakfast buffet to suit a Western palate. The only complaint I would have would be regarding the gym facilities. The facilities are adequate and... More

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Washington DC
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 14 March 2013

Trust me: Do whatever you can for the high floor/upgrade. I was upgraded to the executive level floors. I had a marble staircase to my floor, which blew my mind. It was a more luxurious experience than my visits to the Pallazzo in Vegas. Free wifi, enormous bathroom. The view at night and in the morning from the room was... More

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Arnhem, The Netherlands
Senior Contributor
45 reviews 45 reviews
39 hotel reviews
Reviews in 28 cities Reviews in 28 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 10 March 2013

stayed her 1 night for business. it is a nice hotel, big but good. I stayed in a deluxe room which was nice and offered good internet. The bed comfortable and the bathroom nice. The service was good, al over the hotel. Breakfast for me (european) was a little bit a disapointment. Not that much choice and the quality was... More

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See 2 more reviews by Mathijn for Hangzhou
Hong Kong, China
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 7 cities Reviews in 7 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 March 2013 via mobile

Service standards of the staff were good and make you feel at home, from the quick overnight shoe polishing service to in-room dining at the wee hours of the night. Lobby lounge and restaurant service staff are also friendly and nice (the waitress cleared and replace my buffet plates almost instantaneously). The hotel is centrally located in the Xiaoshan district... More

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Muhltal, Germany
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 25 September 2012

It is a real great hotel, I had a very comfortable room.It took me about 2 minutes to check in. The staffs are very good trained, from the valet to the receptin desk. They make bed every evening before I went to sleep without my request.The most thing which impress me is the bathroom. The shower and bath tub are... More

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See 4 more reviews by Li Y for Hangzhou
Jenny x, Manager at New Century Grand Hotel, responded to this review
19 October 2012

Dear guest, thank you for choosing our hotel. New Century Grand Hotel Hangzhou is located in Xiaoshan CBD, Hangzhou.The hotel is the five-star hotel closest to the international airport. And the hotel is within 30-minute drive to the West Lake and other famous tourist attractions in Hangzhou, so it is a good residence for travelling or business trip. The hotel... More

Linz, Austria
Senior Contributor
41 reviews 41 reviews
30 hotel reviews
Reviews in 15 cities Reviews in 15 cities
60 helpful votes 60 helpful votes
2 of 5 stars Reviewed 12 September 2012

first of all:: for people looking for a hotel in Hangzhou city - this one here a bit of a misnomer. The New Century is NOT in Hangzhou city proper but in Xiaoshan which is kind of a suburb town which belongs to the Greater Hangzhou Area district. the distance from the hotel is roughly 30-40 km to Hangzhou downtown... More

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See 4 more reviews by Christian O for Hangzhou
Jenny x, Manager at New Century Grand Hotel, responded to this review
20 September 2012

Dear guest, thank you for choosing our hotel. We are sorry to having not given you a happy stay experience. New Century Grand Hotel Hangzhou is located in Xiaoshan CBD, Hangzhou.The hotel is the five-star hotel closest to the international airport. And the hotel is within 30-minute drive to the West Lake and other famous tourist attractions in Hangzhou, so... More

Boston, Massachusetts
Top Contributor
63 reviews 63 reviews
42 hotel reviews
Reviews in 38 cities Reviews in 38 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 31 August 2012

Location: this is a plus and minus thus the 4-ranking. Our flight in was at 1.30am thus we needed a good hotel not too far from the airport. This worked out well with an easy 10 min drive. On the other hand, the touristy part of the city (and the train station) is a good 40+ mins away. Its broad... More

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Hamburg, Germany
Top Contributor
128 reviews 128 reviews
123 hotel reviews
Reviews in 86 cities Reviews in 86 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 25 June 2012

Hotel is about an 30 to 40 min drive east of Hangzhou airport and it is easy to reach. The rooms are quite large and have a walk in shower and a bathtub. You can see from the room into the bathroom though a glass window. Electric plugs are next to the bed and desk - good. TV has some... More

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See 3 more reviews by yogimo for Hangzhou
Taipei
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 June 2012

Great view. Opulent, but breakfast is mediocre at best. The waiter took away my coffee and without even asking my permission. What else, they serve duck in the morning. There is not a good variety of Western food other than a Pizza Hut located a block away. Nevertheless, it's a landmark hotel for in Xiaoshan. Did not have time to... More

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North Vancouver, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 May 2012

As part of an organized group tour, unfortunately we only spent one night in this hotel. As such, we didn't get to use all the facilities, so we will concentrate on the lobby and room. The lobby was spectacular, with tasteful decor and artwork. We were in a one bedroom, one & half bath suite, 4 telephones, 2 large flat... More

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Jenny x, Manager at New Century Grand Hotel, responded to this review
23 May 2012

Thank you for your stay with us and for sharing your detailed feedback with us, We sincerely hope to be able to welcome you back in the near future and to show you further enhanced service improvements! Warm regards, Jenny Xia More

 
 
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Additional Information about New Century Grand Hotel

Also Known As:
New Century Grand Hangzhou
Address: No.818 Shixin Middle Road, Xiaoshan District, Hangzhou 311202, China
Region: China > Zhejiang > Hangzhou
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 1,553 hotels in Hangzhou
Price Range: £
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Short DescriptionThe five-star Hotel in a height of 218 meters is the tallest tower in Hangzhou. The hotel is located in Xiaoshan Central Business District The hotel has 700 rooms.Detail DescriptionNew Century Grand Hotel Hangzhou is located in Xiaoshan Central Business District only 23 Kilometers drive to Xiaoshan International Airport and a stone’s throw at the express way. The hotel is within 30-minute drive to the West Lake, 44 kilometers to the historic city Shaoxing, and 150-minute drive to the metropolitan Shanghai and the port city Ningbo.The hotel has 700 luxury guestrooms of various types. The toilets in all the guestrooms adopt French glass window. You can watch TV directly in the toilets. With Rain Forest sprinkler and Hansgrohe bathroom facilities, the updated guestroom articles will provide you a comfortable stay. Besides, an office area is specially set up in the guestroom with office desk, fax machine, broadband access and various office supplies for the convenience of your business activities.There are all kinds of restaurants and bars such as four seasons, Café Mediterranean, montarcino grills, I ma ri qi janpanese suchi, rose garden bar, lounge bar, cook fun restaurant and clubhouse in the hotel.The famous kitchen chefs always offer our guest variable gastronomies such as hang cuisine, canton cuisine, royal palace bird’s nest, shark fin and abalone and different country style western foods as well.Fitness Center which offers a superior array of outdoor and indoor sports and leisure activities with our exceptional service.It is equipped with the world top-grade LIFEFITNESS fitness facilities and provided with various fitness items like aerobics, strength exercise, free weight lifting, etc. Location: 3Fonderful Times Club boasts items deluxe KTV boxes, show bar, and reflexology room, perfect for your relaxation, therapy, and indulgence. ... more   less 
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New Century Grand Hotel
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