We revisited Hangzhou after being away from the city for more than a year and chose once again to stay at this hotel. Again, the hotel did not disappoint! More than anything else, what made our stay once again so very memorable is the service attitudes of the staff, from the time we stepped into the hotel and all throughout... more

we stayed during eclipse 09 22 minutes checking it was annoying apparently some rooms were closed and it was busy due to eclipse,we had booked 2 rooms we ended up on seperate floor,so be it.got our daughter into her room all was nice inside large room,checked into our 2 floors above we had 3 single beds and a cot in... more

Travelled to Hangzhou especially to see the Eclipse 2009 (and wasn't disappointed) and booked in at the Holiday Inn because friends were staying there. Because of the Eclipse tours the hotel was crowded so I was upgraded (possibly because I'd booked through their own site and joined Priority Club) to an Executive room. I can absolutely recommend this class of... more

The room was clean but everything was little run down, perhaps it is an older hotel. The location is not bad, it is quiet but you are within the city center in a block. The beds are typical holiday, not cushioned and a little hard. The two days we were there, there wasn’t a person at concierge desk. The lobby... more

We had to take a taxi from where we were to get to the hotel, which is not a big deal since that's usually the case. the hotel is big and clean and modern, and the staff were nice and friendly, but the location is not good. We did not find any restaurants worth visiting in a 4-block radius, and... more

This is a typical large Holiday Inn hotel with plenty of facilities to keep Western tourists comfortable. The rooms are large and well equipped. The staff are friendly and efficient. The hotel is currently undergoing a major refurbishment (July 09) so several public areas are not as they usually would appear. The restaurants are temporarily switched round and the swimming... more

I've stayed here a few times before but next time I stay in Hangzhou I will definitely be trying another hotel. Apart from the convenience this hotel offers in it's closeness to my suppliers office I can think of no other reason to stay here. It offers poor value for money when compared to other hotels I stay in around... more

I've stayed in the Holiday Inn Hangzhou a number of times over the last 9 years, but this was definitely my last stay. I usually only spent 1-2 nights each trip, this time I was there for a week and tried to use some of the hotel facilities... Room The rooms are clean and comfortable, sadly not exactly worth to... more

Hangzhou, I would say, is not the easiest place to visit as a westerner, and this hotel didn't help. The room is old fashioned Holiday Inn style and had a defective air conditioner and window that barely opened to boot. The hotel is quite far from where all the good restaurants are and finding cab drivers in that city who... more