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Holiday Inn Hangzhou City Center

4.0 of 5
No.289 Jianguo North Road, Xiacheng District, Hangzhou 310003, China
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Holiday Inn Hangzhou City Center
Ranked #50 of 1,553 hotels in Hangzhou
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168 reviews from our community

    Trip type
Traveller rating
    37
    85
    32
    9
    5
Date Rating
Victoria, Canada
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 12 April 2013

Rooms were nice. Service was good. Good price. Close to train station and 10-15 min taxi to lake. Concierge was really good about ordering taxis for us which came within 10 min. We didn't take the breakfast buffet (RMB 148 pp) - Went instead one morning to the market across the street and got street food and fruit for breakfast... More

Was this review helpful? Yes
See 4 more reviews by junebugvic for Hangzhou
HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review
17 April 2013

Dear junebugvic, Thank you very much for taking the time to share your thoughts about your recent stay with us. Thank you also for providing such great detail. We are very proud to hear that you had such a good experience at the Holiday Inn Hangzhou City Center. I am glad to know you enjoyed the room、service and gym. Once... More

Shanghai, China
1 review
3 of 5 stars Reviewed 2 April 2013

spent one night at this Hotel, on business trip. Good location Rooms are fair Food at restaurant is correct a small smell (not very nice) all over the place BUT, during dinner, we ordered a bottle of wine.. bad luck wine is bad. we explain the waiter the wine is bad... Impossible for her to understand. the assistant manager comes... More

Was this review helpful? Yes
HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review
6 April 2013

Dear PascalittoV I am disappointed to read your review about the service provided by the Hotel in the case of the wine being bad. I have spoken with my team on the day you checked out of the Hotel to ensure that this does not happen again. I have also spoken with the Duty Manager about customer service.... I also... More

Augsburg, Germany
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 31 January 2013

I like the hotel, because of the good location and the competitive price. What is annoying, is that the WLAN is not available allover the entire hotel, eg in the room you always have to hook up via cable. Service is excellent, and people are very friendly.

Was this review helpful? Yes 1
HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review
4 February 2013

Dear fortalezamike, Thank you for taking the time to share your comments. We are very proud to hear that you had such a good experience at Holiday Inn Hangzhou City Center! I am glad to know you enjoyed our service,staff and the location of the hotel . The good news is that we are in the process of installing wireless... More

New Delhi, India
Top Contributor
70 reviews 70 reviews
47 hotel reviews
Reviews in 25 cities Reviews in 25 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 16 January 2013

I booked this hotel because of the central location. Earlier I used to take hotels on the west lake but this time I thought to try city center as it was a purely business trip. Location is excellent, but being extremely cold weather (and even it snowed for the first time during my stay) I couldn't go out much except... More

Was this review helpful? Yes 1
See 7 more reviews by Atycoon for Hangzhou
HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review
24 January 2013

Dear Atycoon, Thank you very much for taking time to share your thoughts about your stay with us! We are very proud to hear that you had such a good experience at Holiday Inn Hangzhou City Center! I am glad to know you enjoyed our executive lounge and the room . Hangzhou is a very beautiful place when it is... More

Glasgow, United Kingdom
Senior Contributor
40 reviews 40 reviews
26 hotel reviews
Reviews in 26 cities Reviews in 26 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 9 December 2012

I stayed here with three colleagues on a business trip. We enjoyed the executive lounge, where we could meet up for a drink in the evening, or for breakfast to plan the day ahead. The hotel is wel equiped, and very clean throughout. Service is polite and attentive. Wifi in the lobby and executive lounge was useful, but the hotel... More

Was this review helpful? Yes
HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review
10 December 2012

Dear AJMTrips, Thank you for taking the time to input your comment about your recent stay at Holiday Inn Hangzhou City Center and also for providing such great detail. We are very proud to hear that you had such a good experience at Holiday Inn Hangzhou City Center! I am glad to know you enjoyed our service. Once again, thank... More

Shanghai, China
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 2 December 2012

Most stays at Holiday Inns in China are fine, much better than the US Holiday Inns. But I hear that Holiday Inn US is getting its act together. You expect the rooms, service, amenities to be up to standard, since it is rated as a 4-star hotel in China. But its the little things that make the difference in the... More

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HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review
4 December 2012

Dear thirstypig, Thank you for taking the time to share your comments. I understand your concerns about the taxis service in Hangzhou, this is challenge that all the Hotels are facing in Hangzhou and one that we are pushing the Local authority to solve. We do offer a Hotel Car service, that can be pre-booked for your next trip around... More

Trondheim, Norway
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 December 2012

Clean, friendly and good service. Breakfast was more than Ok, the rooms very clean and staff friendly. They try as good they can to communicate in English, and to help you find solutions for your demands. The boys at the entrance desk was extraordinary service minded, -, it is my duty to help our guests he said and turned around... More

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HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review
3 December 2012

Dear MrRennebu, Thank you very much for taking time to share your thoughts about your stay with us! We are very proud to hear that you had such a good experience at Holiday Inn Hangzhou City Center! I am glad to know you enjoyed our service, food, rooms and staff. Once again, thank you for your comments and we are... More

Vancouver
Contributor
19 reviews 19 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 13 November 2012

I have stayed here several times and although it is not a five star hotel, it is always a pleasant enough stay. Beds are comfortable and the staff are pleasant and helpful. Holiday Inns are always a safe choice in China and this one is no exception.

Was this review helpful? Yes
HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review
15 November 2012

Dear NRHVancouver, Thank you very much for taking time to share your thoughts about your stay with us! We are very proud to hear that you had such a good experience at Holiday Inn Hangzhou City Center! I am glad to know you enjoyed the beds and service. Once again, thank you very much for your comments and we are... More

Yantai, China
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 9 November 2012

I actually have been to this hotel many times. I go for the facilities. I really like the coffe and baked goods in the lobby....but my favorite thing is the massage center in the basement. The oil massage there is very good and relaxing. You can watch TV with HBO and good movies while you get the massage...if you try... More

Was this review helpful? Yes
See 3 more reviews by John T for Hangzhou
HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review
12 November 2012

Dear MrJohnscriticalnote, Thank you for taking the time to share your comments. We are very proud to hear that you had such a good experience at Holiday Inn Hangzhou City Center! I am glad to know you enjoyed our food and facilities. We look forward to welcoming you back to Holiday Inn Hangzhou City Center in the near future. Once... More

Singapore, Singapore
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 11 October 2012

Was here for 5 nights for large group conference. Guestrooms were well kept, majority of my delegates were happy with their rooms too. Service standard two thumbs up. GM personally attended to some chores that you never think that a hotel GM would normally bother to do. Our BBQ dinner at the riverside was excellent, delegates were happy that we... More

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See 2 more reviews by SoephySue for Hangzhou
HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review
15 October 2012

Dear SoephySue, Thank you very much for taking time to share your thoughts about your stay with us! We are very proud to hear that you had such a good experience at Holiday Inn Hangzhou City Center! I am glad to know you enjoyed our service and staff. The service that you received was due to our great team working... More

 
 
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Additional Information about Holiday Inn Hangzhou City Center

Also Known As:
Holiday Inn Hangzhou City Hotel
Holiday Inn Hangzhou City Hotel Hangzhou
Holiday Inn Hangzhou
Hangzhou Holiday Inn
Address: No.289 Jianguo North Road, Xiacheng District, Hangzhou 310003, China
Phone Number:
Region: China > Zhejiang > Hangzhou
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #50 of 1,553 hotels in Hangzhou
Price Range: £
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Unwind and be productive in the heart of vibrant Hangzhou at the towering Holiday Inn Hangzhou City Centre.The aluminium and mirror-glass frontage of the 26-floor Holiday Inn Hangzhou City Centre hotel presides over Hangzhou's central commercial hub, close by to shops, restaurants and offices. A sweeping staircase leads from the mezzanine Lobby to Aromas restaurant, overlooking the leafy East River. Bullet trains reach nearby Hangzhou rail station from Shanghai in just 40 minutes, and you can jet into Hangzhou Xiaoshan International Airport, 25km away.Upgrade to a fresh Executive room for complimentary wireless Internet and cocktail hour in the duplex Executive Lounge on the 25th and 26th floors. Meetings at companies like Nokia, Coca Cola and Merck are within 10km of this modern, office-district hotel. We can host your banquets for up to 300 people in the elegant daylit ballroom.Sing your heart out in the private, state-of-the-art KTV lounges on the 4th floor. Holiday Inn Hangzhou City Centre is just a 20-minute amble from the picturesque West Lake and a short 10km drive from the mountainside Buddhist shrines at Lingyin Temple.Rack up at the billiards table while our live duo entertains in trendy Stocks bar. You can dip in the 5th-floor swimming pool and treat yourself to a massage and sauna session on your relaxing stay at Holiday Inn Hangzhou City Centre.Holiday Inn Hangzhou City Center will renovate swimming pool & gym during Sep 01 the middle ten days of January 2012. ... more   less 
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Holiday Inn Hangzhou City Center
See lowest price for your stay* (from Hotels.com, Expedia.com, Travelocity, and 8 more)
Enter dates 1 night 2 nights
Show Prices