I stayed for 12 nights at this hotel. Staff were very helpful and many of them spoke English. It is a Chinese owned hotel with Western characteristics! The rooms were clean and comfortable and well decorated. The window actually opens. The hotel is located across the street from a lovely garden that one can walk in, in the mornings. It... more

Somehow, this hotel claims to be a 5 star establishment. 99 percent of the staff do not speak ANY English. I speak Chinese, and they still are confused by simple requests. The food is not for foreigners, and the accomodations would barely be called a 3 star hotel in the West. I would strongly recommend a different hotel such as... more

Stayed 5 days at this hotel, located close to Hangzhou's drawcard the West Lake. Nice big room, free internet with so so connection speed, nice cantonese restaurant, buffet breakfast quite respectable. Paid RMB 720 per night more

Since I had not heard of this hotel before my hosts had booked it, I was a little apprehensive about their booking. To my surprise, it turned out to be a very good choice. Although not on the West Lake, it was a robust 45-minute hike away and great for the waist-line, important given the evening banquets to come that... more

I recently stayed at the World Trade Center Grand Hotel while attending a conference in Hangzhou. I can't say enough nice things about my stay. My room was lovely. The staff was friendly. The breakfast buffet was large and contained a great variety of food (both Asian and Western). My room had a nice flat-screen TV that had several channels... more

Very good value for money ! The rooms are clean, comfortable and quiet. I agree with some other traveller that the breakfast was great & unusual to expect in a city which I would imagine would not have that many foreigners. more

One of the best hotels I stayed. They have a very good breakfast buffet with lot of continental dishes. Very nice room, service and excellent staff. more

A new decent hotel. The room was clean. The service was good. more