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All 1,560 Hangzhou hotels

Hyatt Regency Hangzhou

4.5 of 5
No.28 Hubin Road, Shangcheng District, Hangzhou 310006, China
Hotel amenities
Hyatt Regency Hangzhou
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Ranked #7 of 1,560 hotels in Hangzhou
Most recent review
4 of 5 stars Reviewed 10 June 2013
Lee78 Singapore, Singapore
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507 reviews from our community

Traveller rating
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Families
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Couples
56
 
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23
 
Business
102
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 10 June 2013

Stayed there around November 2011 while on business. It is conveniently located and close proximity to a shopping area (walking distance in fact if you don't mind the distance). It's just opposite the famous West Lake. Perfect location. As the name suggests, it's only Hyatt Regency so don't expect the luxury that comes with Grand Hyatt. Left my Iphone charger... More

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Mumbai
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 8 June 2013

The location is superb. Rooms are excellent and bed is just too good. Although informed them coming to celebrate anniversary, still no amenity put in room, which was surprisng for a 5 Star property, they usually do it. But that didnot matter much. Overall was a fantastic stay. Special mention for Richard Li (concierge) and Michael (lobby) who were always... More

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Desenzano Del Garda, Italy
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 7 June 2013

I always try to go there when I am in Hangzhou. The hotel is not so new compared to others, but it is so well maintained and professionally managed that it is still always on top part of the ranking. Rooms are nice and big. Swiming pool and other facilities are nice. It is just in front of lake and... More

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Sydney
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 26 May 2013

If you want a hotel right in front of the West Lake Hangzhou, with all the actions and convenient facilities, you can not beat the Hyatt Regency but you have to put up with small rooms and slightly dated decor. It was my second holiday visit to Hangzhou in May after 4 years. I found the Hyatt still maintained its... More

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Shanghai, China
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 25 May 2013

5、 We will definitely stay here again! This is in an excellent location - right next to west lake (you can see the famous water show from your room), close to all the shopping and now that Hangzhou finally got a metro it is even more convenient with a metro station about 5min from the hotel. The staff was friendly,... More

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See 4 more reviews by anni t for Hangzhou
London, England, United Kingdom
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 24 May 2013

I recently spent one night at the Hyatt regency in hangzhou for a business trip. The location is ideal if your on your own as there's lots of shops and cafe's aroun the corner and Its right on the edge of the west side of the Great Lake there, with a beautiful view of the boats and mountains. Rooms are... More

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London
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 7 May 2013

Ideal lakeside location, our room had a wonderful view of the fountains. Across the road from the lakeside and taxi stop. All facilities for a business trip available. The pool was beautiful and always empty when we used it. Restaurants first class. We have stayed at the Shangri La across the lake but on balance preferred our stay at the... More

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shanghai
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 May 2013

very good food,very good room service, very good location. we booked two connecting rooms.we waited in one rooom for 20-30 mins while the house keeping couldnot find the keys to our connecting room. not kids friendly at all. Rude ladies in the lobby. sulky expressions. during breakfast, One lady lady insisted me to sign the bill while still eating. Another... More

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syracuse ny
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 20 April 2013

Cant beat this ocation on west lake. Full buffet with many breakfast choices. Dinner restaurant also excellent. Freindly but not overbearing service staff. Pool and health cub clean, not crowded....overall, a great place to sty in hangzhou if you want modern, and location.

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Vancouver
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 April 2013

Debating between Four Seasons and this one? Tried both and I think if you are looking for a place to really visit the city then Hyatt is more convenient. However, if you are looking for a place to be away from the crowd then probably Four Season is a better choice. Must say that this Hyatt meets every expectation as... More

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See 2 more reviews by VancouverTenpro for Hangzhou
 
 
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Hotel Summarization (Beta)

What travellers say

  • West Lake(28)
  • Very nice(6)
  • Very good(5)

Additional Information about Hyatt Regency Hangzhou

Address: No.28 Hubin Road, Shangcheng District, Hangzhou 310006, China
Region: China > Zhejiang > Hangzhou
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 1,560 hotels in Hangzhou
Price Range: £££
Hotel Class:4.5 star (4.5*)
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Also Known As:
Hyatt Regency Hangzhou Hotel Hangzhou
Hyatt Regency Hangzhou Hotel
Hyatt Hangzhou
Hangzhou Hyatt Regency
Hangzhou Hyatt

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Hyatt Regency Hangzhou
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