I am currently writing this FROM the Tianyuan Tower where I am staying for a conference. On the positive side, my room is lovely, the food is good and the lounge attractive, on the negative:

1. The site I booked through said the total price would be RMB 1992, on check in the charged my Visa RMB3000 (£100 more!) I amd currently waiting for confirmation that this is because they put a charge of that amount on all Visas on check in and deduct on checkout as I know some places do - but it looked to me that they were charging for breakfast too and god knows what else (given that breakfast was quoted as being included). Unfortunately my Mandarin is as limited as ther reception's English so I am still in the dark...and unable to move hotels due to the charge.

2. On the "God knows what else" Every website advertises the amazing health and recreational facilities - a pool, a fitness centre, a spa and so on. On asking at reception, neither the pool for fitness... more