Stayed there for 4 nights in July 2008. It's a pleasant hotel with a small lobby, more a four star hotel than five star one. It has 3 restaurants, 1 Jap, 1 chinese, 1 western/coffee house which also serves breakfast. Guests whose rooms come with breakfast can choose either the jap set breakfast or western buffet. We tried only the... more

First the bad points - our stay was marred by communication problems as the staff did not speak good English. In fact, one staff refused to contact our Tokyo hotel for us (to inform them in Japanese of our late arrival), I suspect because he simply did not understand us or did not want to deal with us. A restaurant... more

We stayed at Hotel Okura Sapporo on August 5-11, 2007. We picked this hotel based on recommendations from the forum, and the reviews. It was also one of the hotel choices from the Cathay Pacific Package. We are glad we picked this hotel. The location is awesome. The only disadvantage (like others have mentioned) is there is no direct transportation... more

We stayed at Hotel Okura in May during a holiday in Hokkaido. Hotel Okura, Sapporo is a business hotel. The rooms are average, nothing to rave about. The toilet and facilities are dated but the service is fantastic. The staff are ever so helpful. We were most delighted with the breakfast. Japanese breakfast with little dishes, choice of rice or... more

We stayed at Okura during the Chinese New Year. We requested an extra bed for our son and the room was spacious to fit three full sized beds. The lobby and hallway decor was a bit outdated but our room was refurbished so it is modern, clean and has extra space to place our three large suitcases. Bottled mineral water... more

My husband and I just got back from a 3 night stay in Sapporo, at the tail end of a ski trip to Niseko, Hokkaido. I booked Okura based on some previous posts, and am happy to say we were very pleased with our experience. The room (their standard room) was much more spacious than other Japanese ones we've stayed... more

We have stayed in the Okura hotel in Sapporo 3 times now. We are 2 adults and 2 young children and two out of three times have taken two rooms. The superior rooms are large by Japanese standards and have modern styling with a nice flat screen TV and Western style bathrooms that you can actually stand in when having... more