I stayed there only 1 night with my wife and we thoroughly enjoyed the experience. The room was very comfortable and clean. My only complaint was that there were no extra pillows, so I ended up using one of the cushions from the sofa. I am sure extra ones could have been arranged, but it was slightly annoying as we... more

The location is not very comfortable, it is in the artificial island of Kobe even if well connected to downtown or to the Kobe airport which is, however, only for local flights. The hotel is huge, with clean and wide room (at least in the south wing) but the quality of the internal restaurants is not at the same level... more

Do not visit this hotel. They refuse children. They do not say directly they say that all rooms are booked. Scandalous! discrimintate! more

Stayed at this hotel in January 08, the hotel is good value for the price you pay however it is located on an island 10 mins by shuttle bus away from the downtown Kobe area on the mainland. Shuttle bus is provided by the hotel every 20 minutes and stops at Sannomiya Station and Shin Kobe (Shinkansen). The hotel is... more

enjoyed this lovely hotel situated next to the kobe convention centre, large rooms, with elegant decor, a very convenient shuttle bus every 20mins went into kobe town, supplied by the hotel, next to a park and not a bad area for an early morning jog, staff were very courteous more

This hotel was average if that much. In addition, the Japanese are small stature people so the rooms are very small. The bed was hard good for a bad back and nothing else. Old furnishings 1930’s looking radio built into the bed head. This was the new wing but there was an AWFUL “spice” odor on the west wing corridor’s... more

Stuck out on a man made island the town centre is reached by courtesy bus which is regular and takes about 15 minutes (20 to the train station). The breakfast was good and we were upgraded to a suite and the hotel is huge but ... the whole place seemed like it was stuck in the 1970's. Just seemed a... more