Great hotel to stay at while in Kyoto. Twin room was huge by usual Japanese standards and had great amenities. Comfortable room which was nice and quiet. Location was less than a minute from the Gojo metro station, however if you have luggage with you be warned that there are multiple flights of stairs and no elevator for the exit... More

I booked a single room at a very good promotion rate, about JPY7,600 per night. However, the hotel gave me a double room. The room is big by Japan standard, clean as expected, and comfortable. Everything seems to be quite new in the room. The hotel staff are helpful. They responded to my requests immediately. They also provided useful information... More

Large, comfortable, quiet room, nicely appointed. Location was OK near subway stop but the greater variety of good & reasonably priced restaurants seem to be near the railway station. Staff were very helpful. One strange thing about the hotel was the extremely dimly lit entrance hallway & foyer - when we walked in, we thought they were experiencing a blackout!!!... More

We found the room very comfortable. The location was excellent, being quite central to everything in Kyoto. Entering the beautiful entrance hallway was always a calming experience. The breakfast and laundry facilities are very useful. Would certainly use this hotel again when in Kyoto.

Hotel was clean and quiet. The amenities were wonderful. Our room was spacious, clean, nicely appointed, and nice furnishings. Front desk staff were helpful, offering directions, and destination recommendations. I highly recommend staying here.

Citadines is a great package: close to Kyoto station (one bus stop away, and walkable), a largish (by Japanese standards), well-designed room with a kitchenette, and very helpful staff. There is a famous restaurant right next-door, and Gion is not too far away. In fact if you don't mind walking, there is a very pleasant walk to Gion, most of... More

Stayed here for 3 nights. Room was spacious compared to other japan hotel rooms. We hired a bicycle from a shop nearby n cycled to Fushimi Inari, definitely a fun thing to do. Would recommend this place for sure.

Great hotel, convenient location and very friendly staff. We even found a little bag of sweets and a handwritten birthday message in our room on my boyfriend's birthday which was really lovely. The room was great, easily the biggest room we had in Japan and having your own kitchen facilities was great. I would recommend this hotel 100%!

Travelling with a family of 5 (2 adults, 3 children) we found at the citadines the most helpful and pleasant staff of our 15 days stay in Japan. The gentleman at the front desk helped us reserve our next two hotels. He really spent time making sure we had these reservations confirmed. Rooms were very big and with a very... More