The good things first: The staff at the front desk is very helpful. We had very good help to make dinner reservations in the area. The location is a commented by other reviewers excellent. Easy access to many things within walking distance and for the rest there are a number of metro/local stations nearby and Kyoto is also best accessed... More

We stayed 1 night and were upgraded to a suite. This was very comfortable, clean and functional. Location was great. Didn't go to Kyoto to mess about on internet so this wasn't an issue. Staff were very pleasant, helpful and extremely well mannered. We ordered breakfast from room service that was good quality and arrived on time. We at at... More

The hotel is situated in the heart of Kyoto and therefore, an excellent base to explore the city! Front desk service is good, the rooms are clean and functional! The value you get for the price is very good!

We were pleasantly surprised when arriving and seeing the lobby, however this soon changed upon finding out the hotel had not amended our booking after changing dates over a month before we were due to arrive. We then found out that while we paid for Internet in our room this was wired only, which is no use for most people... More

Hey guys, Pleasant surprise when we checked in 30mins ago. Reception said free wifi for all rooms was installed today. Am using it now to write this review. I know this has been a huge negative on trip advisor. Staff are very helpful and many speak fluent english. Asakuma and 2 other ladies at front desk are fluent. Asakuma helped... More

In general our stay at Kyoto Royal was good. The location was better than the hotel itself. While the rooms were adequate, we were disappointed to not have wi-fi in the room. And anyone on the tall side may have issues with the bathroom ceiling height. The pillows are a bit odd, but I appreciated the full size bed rather... More

This is a well-located hotel on one of Kyoto's main bus thoroughfares. Our room was clean and comfortable. Hotel rooms are generally reputed to be smaller in Japanese cities, but we were pleased with the perfectly adequate room and facilities of this reasonably-priced hotel which we used as a base for exploring the area. We only used the buses to... More

A very bad 2-3 star hotel. Rooms are tiny. Staff can't speak English. Rooms don't have A/C when we asked front desk they told us to open a window. Noisy street when window open + hard bed = very bad night's sleep. Not what we expected after a whole day temple hopping. Wifi only in lobby but wasn't working properly.... More

The only line close to this Kyoto Shiyakushomae which in itself is far from other sites in Kyoto, since you still have to go to Kyoto Station first. The walk to Gion from this hotel is quite long as well. The worst thing about this hotel is that each room DOES NOT HAVE ITS OWN THERMOSTAT. So in times of... More