While on the expensive side, it is a very nice hotel with a good view of town. The location isn't far from a station. The staff were, as is typical in Japan, very polite, professional and helpful. I would stay there again if I didn't mind spending the money again. more

Spent 4 nights here with my wife. Caught the hotels shuttle bus from Kyoto station - to locate the shuttle exit the station via the Hachjo exit, turn to your right, walk approx 100 to 150m and across the road you'll see the New Miyako hotel - the shuttle bus leaves punctually from inside this hotels driveway every half hour... more

Love: Kyoto Dislike: Westin Miyako We booked this hotel because we are SPG members. The rest of our trip we stayed in low-budget hostels so we thought our two nights at the Westin Miyako would be a nice treat. When we arrived at at the Westin, we were told that check-in was not until 3 o'clock. This is fairly standard... more

I stayed two nights at the Westin with my husband, our son and my mother. The girl at the check in didn't speak good english and didn't want to give us the breakfast (which was included in our deal booked on their homepage on the internet). But after a short call everything was fine. They were very nice to upgrade... more

Make sure to stay in the new wing of the hotel. The older wing looks a little worn, but the new wing was great. The room was spacious and clean. We had a pretty view overlooking the hills. The hotel is not in the center of Kyoto, but the subway is very close and quickly gets you there. There is... more

Stayed for two nights. Hotel allowed an early check in at 1230PM. Was told I was upgraded to a better room than superior. The room was a corner room and was large by Japanese standards. Problem was that it overllooked a cemetery. Not the best ambience for a vacation. Hotel was full. Got a good rate at USD 200 including... more

I stayed here using Starwood points and overall I had a great time in Kyoto, but the hotel wasn't as nice as I expected given it's historical significance and positive reviews. The rooms were unimpressive and the service was terrible, especially for Japan, and although I found the location and common space from the "traditional" side of the hotel appealing,... more

We recently stayed at The Westin Miyako Hotel in Kyoto for 5 nights in late October, 2009 and had a wonderful stay. The remote concierge at the Kyoto Station held our bags until we boarded the free shuttle and conducted preliminary paper work reviews, all within seconds of arrival. We were upgraded to a deluxe room without asking for it,... more

Excellent service with a very speedy and attentive staff. Our room was large for a standard room with a beautiful, well stocked, clean bathroom. We felt very pampered in the room. We did not make full use of the wide range of hotel amenities because we were so tired from a day of traveling and walking. They did have a... more