BEST WESTERN PREMIER Dua Sentral 4* (Kuala Lumpur, Malaysia) - Hotel Reviews

Address: 8 Jalan Tun Sambanthan, Kuala Lumpur 50470, Malaysia

Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur

Amenities:

Bar/Lounge Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool

Hotel Style:

Ranked #54 of 235 hotels in Kuala Lumpur

Price Range: £

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: BEST WESTERN PREMIER Dua Sentral is strategically located in the heart of Kuala Lumpur's new business, financial and transportation development at KL Sentral. Just 28 minutes from the Kuala Lumpur International Airport via KLIA Express and 30 minutes from Bukit Bintang, the hotel will be the flagship of BEST WESTERN INTERNATIONAL in Malaysia.The hotel offers a combination of 362 contemporary guest rooms of Deluxe, One and Two Bedroom Suites as well as a Presidential Suite with lounge and kitchenettes attached. All rooms have individual controlled air conditioning, LCD interactive TV with DVD player, free WIFI, broadband, in-room safe, complimentary coffee and tea making facilities, Ipod dock and bathrooms with bath and I rain forest showers.Guests will be treated to an array of culinary experiences, including the Kembali Kitchen which serves traditional Malaysian and international dishes, Hugo's on 6 - a fusion restaurant combining Mediterranean and Oriental flavours, and Grill 582 - which offers the finest steaks and seafood.BEST WESTERN PREMIER Dua Sentral will also offer business travellers and groups eight function rooms that are able to accommodate up to 140 delegates. An infinity swimming pool and Best Western's exclusive signature spa - Bhuvana Spa Luxe - is also available for a more relaxing experience.A stay at BEST WESTERN PREMIER Dua Sentral will always leave a lasting impression, with its distinct style and personalized guest services. Whether staying for a relaxing vacation or an important business meeting, plush amenities and features provide a refined level of comfort for all travellers. ... more less

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xxBlackbambooxx

Kuala Lumpur, Malaysia

Reviewer

4 reviews

3 hotel reviews

Reviews in 3 cities

“Love this place”

Reviewed 17 June 2013 NEW

The hotel itself is beautiful and just nice for me and my friends. The only downside was the entrance of the hotel is somewhat hidden and we missed it thus making us turn another round just to get in. Love the bathroom concept but not soundproof due to no door. The bed area is also a little dim with no... More

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amitjain1512

Singapore, Singapore

Senior Contributor

35 reviews

18 hotel reviews

Reviews in 15 cities

15 helpful votes

“New hotel..Good option to stay at reasonable price”

Reviewed 12 June 2013 NEW

very reasonably priced hotel...since its new its in a good condition..has decent food options...near to KL Sentral. About 500m walk but walking in KL is not ideal..they have a free regular shuttle running between KL Senteal and hotel..that's a plus but the shuttle is not well managed..they should probably increase the frequency and make it easy. Getting a taxi proves... More

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Dear Amitjaine1512 The comments regarding the size of the room and the bathroom are noted and especially appreciate your recognition of the bedroom size. The area to KL Central is becoming very hip and busy with a lot of trendy restaurant especially around the Brickfield area. The Gym has also received some excellent comments from our guests and the resident... More

YusoffSG

singapore

Contributor

17 reviews

13 hotel reviews

Reviews in 10 cities

13 helpful votes

“Almost the best”

Reviewed 10 June 2013

Last Saturday stayed at 2-room unit at 12storey for the first time at this hotel. Yes considered 5* rating... Master bedroom can sleep 4 adults with its own bathroom and wall flat screen TV..The hall was very nice with a long curving light for the soft set sitting but the 2 pin plug has a broken pin...so cannot use..stay a... More

Dear Yusoff SG It' s part of the hotel's signature promotions that has been well received by our guests that make our two bedroomed suites one of the most ideal family reassurances when staying at this hotel. Spaciousness and areas for the children to watch their own flat screen TV's is very much part of the reasons families do enjoy... More

Suratrichard

Surat Thani, Thailand

37 reviews

Reviews in 24 cities

12 helpful votes

“Book now!!”

There are hotels where you are made to feel very welcome and others where you can feel almost like an intruder. The Dua Sentral comes very much under the former. From entering the hotel for the first time to checking out, the staff could not have been more helpful. It really does make a difference to be greeted with a... More

See 7 more reviews by Suratrichard for Kuala Lumpur

Dear Suratrichard It is really a wonderful and very supportive commentary and indeed makes the whole team very proud of their involvement in making your stay comfortable. It is also excellent to see our associate team apply themselves in a friendly and supportive way to ensure you are made to feel really welcome. The comments on housekeeping are duly noted... More

cowsarered

Cary, North Carolina

22 reviews

8 hotel reviews

Reviews in 14 cities

7 helpful votes

“Great Hotel”

Reviewed 9 June 2013

I was pleasantly surprised by this hotel. I've never stayed at the Best Western's premier hotel chain. This hotel is located very close to the KTM train station. However, I would recommend taking a cab because you'll get run over in this city. A cab cost 10 MYR. The hotel is large and modern. My room was great, large, clear,... More

Travel_freak_mas

Malaysia

Top Contributor

95 reviews

87 hotel reviews

Reviews in 72 cities

98 helpful votes

“New, good hotel, so long as u don't drive here”

Reviewed 4 June 2013

The previous review about poor car park design and the difficulty to find this hotel is very true. If you are driving here, don't use the GPS coordinate provided by the hotel, as it will bring you to the exit of the hotel and you will have to make a super big/congested round to find the entrance. Use the Catholic... More

Dear Travel_freak_mas, The GPS is indeed one of the finer ways to find the hotel right next to The Rosary Church, a famous monument in K.L. city. As mentioned in our literature the hotel has a great location and right next to the LRT and Monorail stations with connections also to the Kuala Lumpur International Airport some 45 minutes from... More

buddytravel168

Penang Island, Malaysia

1 review

1 helpful vote

“A big let down!”

Reviewed 2 June 2013 via mobile

We arrived with high hopes thinking that a hotel of this class and reputation will make our stay a remarkable one. However the location was a pain to find due to tiny entrance way and the many twist and turn leading to it. We do not advise people to drive if they want to stay here. Next, the parking was... More

Dear BuddyTravel168 The hotel has received some criticism in the past regarding its location and we are seeking approval to place lit directional signs for the entrance to the hotel though its location is well received by our customers being close to the railway and bus stations and the airport railway connection. The pillow requirement has been followed up and... More

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HannRR

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Reviews in 9 cities

9 helpful votes

“Highly recommended”

Reviewed 1 June 2013

We moved from another hotel in KL which was awful. Best Western was amazing, they upgraded our room and we were treated like royalty. The staff were really friendly and always looking to help, the hotel itself was lovely and the spa was amazing too. The infinity pool overlooked the city - the petronas towers and observation tower. The restaurant... More

See 2 more reviews by HannRR for Kuala Lumpur

Dear HannRR Thank you so much for recognising the various joys of staying at the hotel, particularly highlighting the various aspects that made your stay so comfortable such as the infinity pool, the Spa and the amazing food! No fault is perfection indeed and as such will continue to really do our utmost to make the hotel even more comfortable... More

VicDavies

Kuching, Sarawak

4 hotel reviews

Reviews in 4 cities

3 helpful votes

“Good experience in a new hotel”

Reviewed 31 May 2013

We had our company meeting from 26-28 May 2013 in this hotel. It's a new hotel so no complaints on the rooms.The bedroom I stayed in has an adjoining living room and kitchenette. Safe is in the closet in the bathroom The Wi-Fi is free. Our meeting was on the 6th Floor (pool and pub also on 6th floor). Our... More

Dear VicDavies Thank you for taking your time to write a review on the hotel and especially mentioning the excellent and convenient location as well as our regular shuttle bus services. Whilst there is a large selection of restaurant choices in the area, we do pride ourselves on our own extensive culinary choice with an added benefit of regular specialities... More

resa b

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“luxury plus”

a very easy check in by the charming staff , spectacular lobby . The room was excellent , just the standard we expected from all the reviews . The hotel had a fantastic breakfast , great variety and every thing laid out beautifully . We enjoyed one dinner in the hotel , but some nice restaurants nearby , liked the... More

Dear Resa b Your comments are really supportive of the efforts that the hotel is placing in its recognition programs, training and development in guest services. We want also to be outstanding in all our culinary offerings so your mention of breakfast as being 'fantastic' means that we are really providing a breakfast to meet all the culinary requirements of... More

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BEST WESTERN PREMIER Dua Sentral Hotel Reviews, Kuala Lumpur

BEST WESTERN PREMIER Dua Sentral

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