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Hotel Istana

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Hotel Istana
73 Jalan Raja Chulan Kuala Lumpur Kuala Lumpur 50200 Malaysia
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Majestic 23-story Tower Hotel with Malaysian-style interior decor; located in the heart of the banking & commercial district.
Check Rates and Availability: £56 MYR332 Avg. Price
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TripAdvisor Traveller Reviews

TripAdvisor Traveller Rating: 3.5 of 5 stars Based on 70 traveller reviews
  • What to Expect:
    • 3.5 based on 46 reviews Rooms
    • 3.5 based on 45 reviews Service
    • 3.5 based on 44 reviews Value
    • 3.5 based on 45 reviews Cleanliness
    • 4 based on 11 reviews Pool

Reviews of Hotel Istana

( 1-10 of 77 )
29 Sep 2008
0/1 found this review helpful

We booked two rooms at the Hotel Istana for Four nights We have nothing but praise for this establishment Having stayed there four years ago, we knew what to expect with the service at this establishment. I have never met more friendlier staff in a Hotel more

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4 of 5 stars
Hertfordshire
1 Sep 2008

We stayed in a Club room with a fantastic view of the KL Towers. As we were Club Room we had "express" cheak in this involved going up to the club longe and sitting on comfortable seats watching BBC World News! The room was ok, large and well dressede, was looking tired around the edges. The bathroom was massive and... more

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2 of 5 stars
Aussie living in Singapore
4 Aug 2008

My wife and I arrived at the Istana tired and frazzled after having our trip to Bangkok cancelled at the airport because of visa problems for our son which meant we could not fly to Thailand. Rather than going home, we flew to KL and had booked a serviced apartment, only to find it was nowhere near the 4 stars... more

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5 of 5 stars
Singapore
20 May 2008
0/1 found this review helpful

I have stayed here with my family twice. The hotel is in the heart of KL. Expensive, but very well-maintained and smiling staff. more

18 May 2008
0/2 found this review helpful

Beware if you plan to stay at Hotel Istana. When I had stayed there in Mid of May 2008, I found a couple of bedbugs (a kind of blood-eating insect) crawling on my bed sheet. I also found two cockroaches in my room; one on the minibar and another in the bathroom. So, if you don’t want to sleep with... more

12 Mar 2008
1/2 found this review helpful

I loved our stay at the Istana hotel. Although check in was a bit slow, the staff was very professional and helpful. The buffets are very large with all types of food of a very good quality. When it began to rain, the reception offered us their umbrellas. Nice rooms with a spectacular view on the petronas towers. Nice location.... more

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2 of 5 stars
Singapore
5 Mar 2008
0/6 found this review helpful

We didn't have enough umbrellas when we were reaching Hotel Istana and there were 6 of us. So 2 of the guys ran ahead to the hotel to see if they can borrow some umbrellas for us. Hotel has no umbrellas to loan though we are guests and we were due to check-in soon. Hotel also didn't offer to send... more

2 Mar 2008
1/1 found this review helpful

Good central location. Very good staff. Good restaurant. Rooms are wide and clean. Furniture and amenities well-worn. Internet OK. Breakfest good. Good price. I would stay here next time. more

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5 of 5 stars
Bellingham, Washington
7 Feb 2008
1/1 found this review helpful

My wife and my stay at Hotel Istana was wonderful! The room we had was extremely comfortable and had a magnificent view of the Petronas Towers. The staff was amazing. When we arrived I soon found out that I had mistakenly booked for one night when I had meant to book for five. In talking with the manager we learned... more

22 Jan 2008

Extremely friendly and helpful staff, very clean rooms, AMAZING large and bright bathroom. I also loved the complimentary fruit basket, bottled water and daily newspaper. Breakfast buffet was good, with food for every taste and need such as rice, halal meats, cereal, fruits, curry, eggs, hashbrowns, pastries etc. The location is also excellent - the hotel is situated between the... more

Reviews of Hotel Istana

( 1-10 of 77 )
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Hotel Istana Address

73 Jalan Raja Chulan | Kuala Lumpur, Kuala Lumpur 50200, Malaysia