We stayed at the Istana on 3 separate occasions during our recent visit to Asia. Each time we stayed in an Executive Club room. Apart from an initial problem with being given a twin room instead of a king and not invited to check-in at the executive club lounge when we first arrived, the stay was excellent. We had a... more

We went to this hotel on 17h October and stayed for 4 nights with 2 kids. I was expected 5 star quality and services but unfortunately this hotel is eligible for 3 star only. Even I booked 2 months before for a king size bed and finally I got twin beds. Luckily I got a room with good view on... more

Stayed at Istana for four nights in October. Not exactly my pick after reading the reviews, but attended an event hosted by the hotel, so whatta heck, everyone deserves a second chance! Well, the schizofrenic reviews very well represent the schizofrenic nature of this hotel. If you are lucky, you can probably have a very enjoyable stay. If less lucky,... more

My husband and I made a stop in KL on our way to Bali and we stayed in the IStana Hotel. The hall is impressive and its location is excellent- just two minutes from the monorail and main shopping area. The room was big but it was not one of a 4 star hotel at all. The net curtains were... more

The service staff work really hard to please -- but overall, the experience in this hotel wasn't terrific. Our room faced the main road, and we bore the brunt of the buzzing street. The room itself was large and plain. There was nothing in the room that stood out; the kind of hotel you'd be quick to forget. The bed... more

We stayed for 5 nights on our way to Hong Kong in Aug 09. We got a very good offer from Expedia but were not very sure because the price was considerably lower than others and some reviews were not ideal. However, we decided to give it a go because of the location (right opposite the station Raja Chulan). It... more

The hotel is located just steps from Raja Chulan monorail station and a few minutes walk from some malls and touristy areas on Bukit Bintang. I stayed in a newly renovated room on the 8th floor. All the renovated rooms have two small beds pushed together to make a large bed and no in-room safes. The bathroom had a deep... more

For once tripadviser let me down...this hotel is filthy and quite a distance from being 5 star. It is not even 2 star in my opinion. It is tired, shabby and grubby and I would not recommend it to anyone. I have attached a selection of photos to illustrate - I pasted 2 together so I could post a good... more

we stayed there from 29th september till 28th. nice hotel. breakfast yummy. provided baby crib on time. everything nice. iron board. enjoy able stay. swimminh pool nice too. counter person really helpful (inflated my baby's float tube) book before time. cuz the prices vary each week. near to the mono rail and other shopping areas more