From arriving at the hotel, I thoroughly enjoyed my complete stay. The service was impeccable and friendly. I would certainly recommend staying at this hotel. It may not be the cheapest, but it takes some beating for quality. Attention is paid to detail.. the service is high quality without being obtrusive... more

Our three-day stay was in the Mandarin Oriental's Club rooms... So it was pricier than standard. But it was astonishing from start to finish. This hotel's impressiveness is, in large part, down to the clear thinking of its staff. Service is delivered without fuss. The staff are self-effacing and unflappable. They seem to have the authority to sort things out... more

The rooms are great. The facilities are great. The staff are pretty good (although its fun to walk in a door that the doorman is not standing next to and see him pretend to ignore you instead of actually opening the door you are using. It seems they are positioned on one door and that is the one they will... more

We stayed here for two nights on a stopover from NZ in January 2009.Our room overlooked the pool which we rushed to jump in to on our arrival - it was gorgeous ... infinity pool plunging into KL Park! The room itself was really comfortable and had everything you'd need and the bed was great too. The staff in the... more

Location - just next to the Twin Towers n made everything easy!!! Shopping, Touring around, local food etc; Check-in/out: Room automatically upgraded as we checked-in at midnight! good!! Room: Spacious, clean, with attractive view ( facing twin towers) Restaurant: went to Sultan for drinks but juz so so, but better than the Skybar@ traders. more

I have stayed in other Mandarin Oriental hotels across the world and whilst always of luxurious and outstanding quality, I found the service we received from each and every staff member in Kuala Lumpur to be exceptional. From the moment we arrived to check-in and my wife was presented with a lovely bouquet of roses to the time of departure... more

We visited Malaysia for our Honeymoon which included a stay in the Mandarin Oriental in Kuala Lumpur. Words can't describe what a great experience it was. It is located in the centre of the city within a stones throw of (next to) the iconic twin towers (which house hundreds of designer shops within the KLCC shopping centre). Train & Taxi... more

From the moment we arrived at MO-Kuala Lumpur, we knew that it was going to be a wonderful stay. We were booked in Club Level accommodations. Upon arrival, we were welcomed warmly by the bell staff, greated by a member of the concierge team, and then personally escorted to the Club Lounge to check in. The staff in the Club... more

I was very thrilled by the idea of staying a night in Mandarin Oriental. In KL you can actually afford to do it. I was very disappointed once I was there. The staff (especially at the business centre) was nice, the room spacious, the swimming pool great if you go very early and avoid all the kids but that's where... more