great hotel for the price breakfast set us up for the day big choice very clean friendly will stay again close to shops transport more

We stayed in September in Swiss Garden with another couple and a friend. We booked 2 rooms, one for a couple and the other one for a couple plus a firied. For the second room we payed a lot more but got exacly the same room as for the couple alone. The executive room is still a bit small, for... more

We have just spent a week at this hotel in Kuala Lumpur, I had done plenty of research online before I booked our hotel and we were not disappointed. The location is excellent, it's only a 5-10min walk to Bukit Bintang walk (where all the major shopping centres are) and only a few hundred metres from the hawker stalls where... more

My wife and I were very disappointed with the hotel's overall standard from room facilities to the the staff's attitudes. Between two adults sharing the bathroom was only equipped with half a toilet roll and no more.... until we had to go out to the shopping mall and buy our own! The bathroom suite was a sight for sore eyes... more

Service was very good. Choice of breakfast very limited for a hotel rated 4star in a 1st world country. Room acceptable, however windows need cleaning. The location is terrible as at present you have bus congestion right outside the hotel front door, due to the main bus depot being just down the road (terrible diesel pollution), surrounding area is also... more

Everything was just hard, check in was hard, elevators too small to fit in our stuff, staff not overly helpful, room was very small, mini bar was over stocked so we had to empty to keep our own drinks in, mini bar was checked every day (while we were still in the room) which we found intrusive and annoying, breakfast... more

Hi Stopped here twice during October 2009 on the way out to Bali and on the way back, two nights each time, we have used this hotel quite a lot over the past years as a stop over as central to a lot of the malls,chinatown,outside food markets,etc and access to skytrain/monorail. Everytime we book we try and look for... more

I arranged the trip online and phoned to arrange an airport collection. The private car was at the airport when requested and the service was good - the price agreed (250 ringet) turned out a little high in hindsight - aim to pay around half of this. On arrival the staff were friendly, helpful and efficient. In fact throughout the... more

The toilet is a bit old. The flush is not working well. Same for the sink. Apart from these, the room is generally good with clean carpet, good pillow and mattress, new furniture. We can see Menera KL from the room. The service on the first day was not good cos the room was not ready after check-in. We spent... more