Our experience was pretty much the same as for Millbear, we were in 1010, actually a 'Summit Room' - they had to 'upgrade' us after they lost our booking and blamed it on booking.com . It took them half an hour to sort this out and an apology was not made once. The room was disgusting, we took the liberty... more

Absolutely the worse hotel I've ever stayed at. ROOM 1008 was absolutely disgusting. I stayed on the 17th floor 2yrs ago and the standard was better, it has dropped so far back in only 2 short years the CEO- Mr MacNeil should be ashamed and sacked for this unfit and unhygenic hotel!! I challenge him to stay for 1nite in... more

i just got back from kuala lumpur with my friend and we all girl...were so happy with this hotel.... maybe so many people said that they have a dirty sheet and the staf was not nice...bla..bla.. but guess what? its not true..this hotel was so great the sheet was so clean, and all the staf was so nice...i love stay... more

This hotel was very disappointing. The room was dirty with stained carpets, stained and slightly torn sheets and bugs in the room. The water in the shower was at best only luke warm and on the last day, cold. When we complained about this, it was not fixed. The staff at reception were also very unfriendly and treated us poorly... more

I stay in Coronade Hotel on 25 of June 2009 for 2 nights and I can report that this is the worst hotel that I had ever stay in. The hotel itself is very run down. Although the room is spacious, but there were stains on the carpet and on the bed linen. When I open the wardrobe, one tiny... more

had it not been a company-arranged trip i'd have stayed elsewhere. due to a flight delay, i arrived late at night and only to be treated like as if i owed the check-in staff money and was treated like a 'country bumpkin'. never again coronade more

I went to K.L after relaxing in Langkawi with my wife. we had a tiring experience commuting from Langkawi to K.L and found Coronade hotel to be quite peaceful. The staff was very, very helpful and friendly. The room was big, very clean and tidy. The toilet was also big and clean. However after using the shower, the floor remained... more

We stayed at The Coronade on our way back to Australia from Hong Kong, and after our tiny hotel room in Hong Kong we were delighted to walk into a large room, however, that was about the only delight we had in our 2 night stay! Our room was not very clean at all, the linen on the bed was... more

It is my first time to experienced this kind of service and untidy room for a 4-star hotel. The way I look the hotel it is only 2-3 star type only because of not comfortable inside because the toilet, linen & carpet looks untidy. The worst case happened was the reception gave us the key of the room, then when... more