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Sunway Putra Hotel

4.0 of 5
Sunway Putra Place 100 Jalan Putra | 50350, Kuala Lumpur 50350 , Malaysia (Formerly The Legend Hotel Kuala Lumpur)
Hotel amenities
Sunway Putra Hotel
Ranked #32 of 235 hotels in Kuala Lumpur
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Traveller Reviews
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437 reviews from our community

Traveller rating
    119
    193
    83
    27
    15
See reviews for
Families
98
 
Couples
133
 
Solo
26
 
Business
68
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Calicut, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 13 June 2013 NEW

This was a hotel that was going through an ownership change. While it claims to be a five star hotel, it leaves a lot to be desired. While the property has some potential, the service and upkeep of the hotel needs improvement. The Service staff were generally courteous, but there seems to be a lack of coordination. A case in... More

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Hong Kong, China
1 review
2 of 5 stars Reviewed 12 June 2013

This is the first day on this hotel and I really can't wait to say something (or complaint) - this is the most worst experience I ever had. I am really tried (it is not 1:42am, 13 Jun) but I need to express myself (release........). Finding the Lobby: I arrived at around 8:20pm, 12 Jun on the ground floor, I... More

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miri
1 review
4 of 5 stars Reviewed 12 June 2013

I used to choose to stay in you place everytime I went to KL .Even when my friends and family booked room in Kl, I will suggest your place and we all love it until my previous stay with my wife. It's our anniversary but we have appointments in KL. So, we choose your place. The receptionist was great. Check... More

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New Delhi, India
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 12 June 2013

The hotel was offered by Booking.com as a smart deal so I took the chance. To my surprise, they even upgraded my sub $100 room to an Executive Suite with kitchen, living room and bedroom. We had a great view of the Twin Towers. The breakfast spread was also great. Overall a very good 5-star value for money experience at... More

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SunwayPutra1112, General Manager at Sunway Putra Hotel, responded to this review
13 June 2013

Dear VlckyBahl, Thank you for your wonderful review of Sunway Putra Hotel! I am delighted to know that you enjoyed your stay with us. We hope to see you again soon. Best Regards, Ron Hasni Yusoff, General Manager More

Parañaque, Rizal, Philippines
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 10 June 2013

Staff are courteous except for a few,which surprisingly are the senior staffs.the dining experience on their buffet is excellent. rooms are very good except you have to pay additional charge for internet services.location is accessible to any part of KL. MRT is just a walk away. the mall where you can buy your necessities are currently under renovation. they give... More

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SunwayPutra1112, General Manager at Sunway Putra Hotel, responded to this review
13 June 2013

Dear Chrisfvarona, Thank you for your review and support. I will certainly share the feedback with my colleagues. Till then, we sure look forward to welcoming you back to Sunway Putra Hotel Kuala Lumpur. Best Regards, Ron Hasni Yusoff, General Manager More

Penang Island, Malaysia
1 review
2 of 5 stars Reviewed 6 June 2013

I stayed in this hotel so many times, and also I reserved this hotel for my customers. Most of the staff are friendly, but the hotel needs a lot of renovation and upgrade to deserve being a 5 stars hotel. 1- Broken toilet doorstep, scratched my foot. 2- Broken Cabinet under toilet sink, with exposed sharp nails, wounded my hand.... More

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SunwayPutra1112, General Manager at Sunway Putra Hotel, responded to this review
10 June 2013

Dear Arab-Express, thank you for your support and review. I had a thorough discussion with my Team members concerned and rest assured immediate action has been taken. The said room has been blocked for maintenance works since. On the Air-Cond, there are 2xunits in the apartment whereby 1x unit is centralized and the other is under remote control. As for... More

bristol
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 June 2013

Could not believe the standard of this hotel for the price we paid! Malaysia is a lot cheaper than Singapore! Lovely hotel, excellent service, lovely restaurants and bars, massive room and very clean! Great location, the hotel is literally right in front of you when you get off the MRT. Had a really lovely stay here and would recommend to... More

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SunwayPutra1112, General Manager at Sunway Putra Hotel, responded to this review
5 June 2013

Dear Hannah K, Thank you for your wonderful review and support. I am most happy to know that you have enjoyed your stay with us. My team and I look forward to welcoming you to Sunway Putra Hotel again. Best Regards, Ron Hasni Yusoff, General Manager More

London, United Kingdom
Top Contributor
79 reviews 79 reviews
22 hotel reviews
Reviews in 33 cities Reviews in 33 cities
124 helpful votes 124 helpful votes
4 of 5 stars Reviewed 2 June 2013

The hotel is located around 45-50mins from the KLIA. You should pay nomore than 100 RM for taxi. Me and my wife stayed at this hotel for 4 nights… We checked in swiftly and arrived at our room on the 19th floor. The hotel looked amazing from outside and as we entered our room our jaws just dropped. It seemed... More

Was this review helpful? Yes 8
See 6 more reviews by mayz_one for Kuala Lumpur
SunwayPutra1112, General Manager at Sunway Putra Hotel, responded to this review
4 June 2013

Dear Mayz_one, thank you for your feedback. I’m disappointed about the unpleasant experience you had with our Room condition. I have personally highlighted this to my Housekeeping Manager and rest assured the staff concerned will be reprimanded accordingly. We apologize on the above incident and hope it has not marred your overall impression of our Hotel. Best Regards, Ron Hasni... More

Cebu, Philippines
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 31 May 2013

We have chosen to stop by Kuala Lumpur before heading to Bali for our honeymoon. Both were tired from a long flight, so we were excited to take our much-awaited rest. But when I checked the bathroom, the shower curtain was stained and the tiles were moulded. I can smell the smoke too, it felt like were situated on a... More

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SunwayPutra1112, General Manager at Sunway Putra Hotel, responded to this review
4 June 2013

Dear Shell_pr13, thank you very much for sharing your thoughts with us. Please accept my sincere apologies on the unpleasant encounter with the bathroom. Rest assured I will bring this matter up personally to my Housekeeping Team. Till then I sincerely hope to welcome you back again. Best Regards, Ron Hasni Yusoff, General Manager More

London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 20 May 2013

My wife and I booked this hotel thinking it was the sunway resort and spa. We were completely disappointed. We were given a room which smelt like an ashtray. Room furniture was like 1970's art deco, really based. Breakfast had plenty to choose from there cannot fault them there. You could choose pastries, fruit, eggs, rice, curry, indian dishes which... More

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SunwayPutra1112, General Manager at Sunway Putra Hotel, responded to this review
22 May 2013

Dear Delroy_mitchell, Thank you for your review and support. I am sorry to read of the room’s condition and have certainly shared the feedback with my Housekeeping Manager as there is ample space for us to improve on our services. Anyhow, you may request for a non-smoking room in the future. Nevertheless, I am happy to note that you enjoyed... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Shopping mall(16)
  • Very good(7)
  • Train station(7)
  • Free upgrade(5)
  • Petronas towers(4)

Additional Information about Sunway Putra Hotel

Address: Sunway Putra Place 100 Jalan Putra | 50350, Kuala Lumpur 50350 , Malaysia (Formerly The Legend Hotel Kuala Lumpur)
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Family Hotels in Kuala Lumpur
#27 Luxury Hotels in Kuala Lumpur
Price Range: £
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Contemporary 35-story Hotel & Apartment Complex situated above shopping & entertainment complex, across Putra World Trade Center. ... more   less 
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Also Known As:
Legend Hotel Kuala Lumpur
Legend Kuala Lumpur

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Sunway Putra Hotel
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