This is the first day on this hotel and I really can't wait to say something (or complaint) - this is the most worst experience I ever had. I am really tried (it is not 1:42am, 13 Jun) but I need to express myself (release........). Finding the Lobby: I arrived at around 8:20pm, 12 Jun on the ground floor, I... More

I used to choose to stay in you place everytime I went to KL .Even when my friends and family booked room in Kl, I will suggest your place and we all love it until my previous stay with my wife. It's our anniversary but we have appointments in KL. So, we choose your place. The receptionist was great. Check... More

The hotel was offered by Booking.com as a smart deal so I took the chance. To my surprise, they even upgraded my sub $100 room to an Executive Suite with kitchen, living room and bedroom. We had a great view of the Twin Towers. The breakfast spread was also great. Overall a very good 5-star value for money experience at... More

Staff are courteous except for a few,which surprisingly are the senior staffs.the dining experience on their buffet is excellent. rooms are very good except you have to pay additional charge for internet services.location is accessible to any part of KL. MRT is just a walk away. the mall where you can buy your necessities are currently under renovation. they give... More

I stayed in this hotel so many times, and also I reserved this hotel for my customers. Most of the staff are friendly, but the hotel needs a lot of renovation and upgrade to deserve being a 5 stars hotel. 1- Broken toilet doorstep, scratched my foot. 2- Broken Cabinet under toilet sink, with exposed sharp nails, wounded my hand.... More

Could not believe the standard of this hotel for the price we paid! Malaysia is a lot cheaper than Singapore! Lovely hotel, excellent service, lovely restaurants and bars, massive room and very clean! Great location, the hotel is literally right in front of you when you get off the MRT. Had a really lovely stay here and would recommend to... More

The hotel is located around 45-50mins from the KLIA. You should pay nomore than 100 RM for taxi. Me and my wife stayed at this hotel for 4 nights… We checked in swiftly and arrived at our room on the 19th floor. The hotel looked amazing from outside and as we entered our room our jaws just dropped. It seemed... More

We have chosen to stop by Kuala Lumpur before heading to Bali for our honeymoon. Both were tired from a long flight, so we were excited to take our much-awaited rest. But when I checked the bathroom, the shower curtain was stained and the tiles were moulded. I can smell the smoke too, it felt like were situated on a... More

My wife and I booked this hotel thinking it was the sunway resort and spa. We were completely disappointed. We were given a room which smelt like an ashtray. Room furniture was like 1970's art deco, really based. Breakfast had plenty to choose from there cannot fault them there. You could choose pastries, fruit, eggs, rice, curry, indian dishes which... More