The rooms were very nice – and the location was superb. The service was marginal at best. After a very long flight – we waited for 45 minutes to check in! There is just no excuse for that. I am not sure if they were understaffed or were just incredibly busy – but they need to plan better to accommodate...
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- Renaissance Kuala Lumpur
- Renaissance Hotel Kuala Lumpur
- Kuala Lumpur Renaissance
