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Hotel Equatorial Kuala Lumpur


Hotel class 4.0 of 5
Jalan Sultan Ismail | Golden Triangle, Kuala Lumpur 50250, Malaysia
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Reviews you can trust

84% Recommend
4.0 of 5 stars 116 reviews
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By trip type
All (116)
[ Date ] [ Rating ]
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4 of 5 stars
Frankfurt, Germany
3 Nov 2009 | Trip type: Friends getaway
1/1 found this review helpful

Good old 70s style outside, inside quite charming. Good view from the windows. Helpful staff, well-located (Petronas tower & TV tower approx 10 min footwalk away, under/overground station located nearby; quite nice pool area. Very good Asian & Continental breakfast buffet more

Management response from
Alan Ong, General Manager

Thank you for your feedback. We are glad you found our location as being convenient to key tourist destination & shopping points. Best wishes, Alan Ong

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5 of 5 stars
Portland
3 Nov 2009 | Trip type: Business, Solo travel

I'd highly recommend this hotel - great service too & the price was very fair. more

Management response from
Alan Ong, General Manager

Thank you for your wonderful review and kinds words of encouragement. Our Management & Staff get to read every comment and they will be very gratified to hear from you. Best wishes, Alan Ong

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4 of 5 stars
Frankfurt
1 Nov 2009 | Trip type: Friends getaway
1/1 found this review helpful

The location is perfect for a city. Most tourist attractions are within walking distance. Room was decent size, although the carpet was a bit stained. Breakfast was good and with quite some choice - both Western and Asian food. The concierge was great and gave us very helpful advice. Would stay in the Equatorial KL again ! more

Management response from
Alan Ong, General Manager

Thank you so much for your kind comments. We look forward to welcoming you back to Hotel Equatorial Kuala Lumpur. Regards, Alan Ong General Manager

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4 of 5 stars
singapore
26 Oct 2009 | Trip type: Couples
2/2 found this review helpful

I stayed in this hotel with my patner on oct24th-26th,with another two couple.My frens were lucky to be upgraded to a room on a club floor as they were informed that rooms were full.I was actually expecting it to be more of a 3-4star quality hotel,like i was informed but now i totally disagree,it has a touch of a 5... more

Management response from
Alan Ong, General Manager

Thank you for your wonderful comments and we are delighted that you enjoyed your stay with us. We certainly look forward to welcoming you back.

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5 of 5 stars
Newcastle, Australia
24 Oct 2009 | Trip type: Couples
3/3 found this review helpful

We stayed at The Hotel Equatorial in early October for 8 nights. After a late arrival via shuttle from the airport we were met by very friendly and helpful staff and in our room within a reasonable amount of time. Because the hotel was quite busy during the week we were staying, we were upgraded to a room on the... more

Management response from
Alan Ong, General Manager

Thank you for making the time and taking the effort to write such a detailed feedback of your stay experience. It was very gratifying to know that you had a great time with us and we look forward to welcoming you back to the hotel. With warmest wishes, Alan Ong General Manager.

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4 of 5 stars
Beijing, China
11 Oct 2009 | Trip type: Couples
1/1 found this review helpful

My husband and I paid RM240 for a one night stay at this hotel (booked on wotif) and had a pleasant stay. That price included a really great full buffet breakfast for us both, which had both malaysian and western food. To get to the hotel from the Low Cost Carrier Terminal (LCCT) of KL airport, catch a Skybus coach... more

Management response from
Alan Ong, General Manager

Thank you for your kind response and we are delighted to know you had a great time at the hotel. We look forward to welcoming you back. Regards, Alan Ong General Manager

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4 of 5 stars
Dagenham
9 Oct 2009 | Trip type: Couples
1/1 found this review helpful

Stayed here for two nights at the begining of our Thailand holiday and also for two nights at end of our holiday. First time we stayed here we were told after our 12 1/2 flight that the room was not ready and it would take 2-3 hours before it was. Just what you want to hear. Decided to have a... more

Management response from
Alan Ong, General Manager

We are delighted that you found our Club Rooms with its associated services and facilities to your liking. For a very premium, anyone can enjoy this the Equator Club Lounge and rooms. As for the minibar incident, we have recorded in your personal profile, not to remove the minibar on your next visit with us. We look forward to having...

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2 of 5 stars
The Netherlands
9 Oct 2009 | Trip type: Solo travel
1/1 found this review helpful

Strong point for this hotel is certainly the location, close to the monorail and in walking disctance of several shopping areas as well as the Petronas Twin Towers. But that is unfortunately where the list with strong points ends. The hotel claims to be one of the premium 5-star hotels in KL. Although in theory it might have the five... more

Management response from
Alan Ong, General Manager

We sincerely apologize for the slow processing of your credit card authorization, It does happen from time to time and our staff will be reminded to be patient about it. During the period that you stayed with us, we were running in the high 90's and indeed, regrettably, there might have been no requested bed type available. We are about...

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4 of 5 stars
islamabad
8 Oct 2009 | Trip type: Family

i loved this hotel. comfortable. nice staff. always helpful. bit shabby. needs renovation. nice pool. breakfast so so. room was good more

Management response from
Alan Ong, General Manager

We are delighted that you found our rooms to be of excellent value and our staff friendly. We look forward to your return visit with us in the not too distant future. Regards, Alan Ong General Manager

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5 of 5 stars
London, UK
7 Oct 2009 | Trip type: Couples

Stayed here for one night in September 2009 and wish we'd had time to stay a little longer! Booked online about a week before we arrived and paid US$54 (plus tax). Great value for the quality and cleanliness of the room. Top location - our room had a view of the Petronas Towers and it was only a 5-10min walk... more

Management response from
Alan Ong, General Manager

Thank you for your all around top marks based on your recent stay experience of October 7, 2009. Believe you me, our staff will be delighted with your comments as all their hard work would have been worth it! Best wishes, Alan Ong General Manager

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Hotel Equatorial Kuala Lumpur Address

Jalan Sultan Ismail | Golden Triangle, Kuala Lumpur 50250, Malaysia
Kuala Lumpur hotels Hotel Equatorial Kuala Lumpur
4.0/5.0
116