Excellent value for money - On advise we asked for our rooms to be shifted from Tower A to B - My travel agent wanted to charge me $100 extra but the reception chaps offered the change complimentary without a fuss. Smooth transfers, We booked a Superior deluxe room - Came like a service apartment with Pantry, Drawing room, Bathroom... More

The service provided at this property is second to none. I was absolutely impressed with the friendliness and professionalism of the staff. It makes a difference after exhausting days of meetings. I stayed in a premium studio on the 43rd floor: the view is just breathtaking! Great location, the pool on the 15th floor is heaven.

Comfortable and reasonably priced Hotel. Food is OK... Many Conference halls and you can walk in to the adjacent fairly big shopping complex. From the restaurant you have the view of the Twin Tower.We were on the 43rd floor ( top floor ) corner suites with spacious bath room & toilet.. with all amenities.. Had a very comfortable stay.. enjoyed... More

We stayed in a 2 bedroom suite (through Agoda) and it was quite good. Being right next to the biggest shopping plaza I have ever been in was cool. Rooms smelt of stale smoke but you come to expect this in KL as many people smoke and do not care if they are in a non smoking room or not.... More

Malaysian Airlines selected this hotel for us through their free night in KL offer. We stayed 2 nights. The hotel sits on top of the Times Square shopping Mall. The Mall occupies the first 13 floors and then the hotel is from 14 to 40. Therefore it is very convenient for the shops and food outlets in the Mall. It... More

We got a U shape room with separated living room and dining room for standard room. I think this is a good hotel for family as the total room space is huge although it makes the bedroom itself looks small. The bathroom has shower, bath tub. Toilet bowl is in separated room furnished with another wastafel. Choices of breakfast has... More

I stay here with my friends. And we have been welcome by the staff at the front desk with a smile and politeness. The staff is very friendly and cares about me. There is one staff name Shayid. Always ask us how was our stay and he memorize our name. That's make us amazed. The pool is great. The room... More

Stayed in a 2 bedroom hotel for 5 nights and thoroughly enjoyed it. The rooms are spacious and all the amenities are there. The only downside is the dated CRT TV they carry. Housekeeping service was great. Although the hot water in the 2nd bathroom failed 4 nights in a row, housekeeping got the servicemen to fix it promptly every... More

The staff managed to check us in early, as by this point the whole family had been up for 24 hours, and I may have gone to sleep in the foyer if they hadnt! I found the staff very polite and helpful. The room we stayed in (Superior?) was HUGE and I mean HUGE, and the views were incredible. The... More