We stayed in a studio suite which included club benefits. The suite was a good size and the bathroom was very large and included double basins. The room was kept very clean and any maintenance issues were addressed promptly. The staff at the club were excellent and very friendly and helpful. The benefits included a lovely afternoon tea and evening... more

We arrived at the hotel on the 20th November and had a superior queen booked online. We arrived at around 2:30pm. As the person vacated the room late and our room was not ready we were immediately upgraded to a club room with all the benefits.Check in was smoothe and prompt. The on duty manager was so welcoming and treated... more

We stayed at the Park Royal in Kuala Lumpur for four nights at the end of Sept/beginning of October. The lobby of the hotel was large, busy and business like and the initial check in process was quite quick. We had a standard room on the 11th floor which looked nothing like the room advertised in the travel brochere (travelmood)... more

Our Orchid club room was very spacious with a lovely walk in shower and big bathroom. I had read that the hotel had been refurbished but not to a high quality and I would agree with that comment. It is still a very nice hotel and the club lounge was beautiful. The staff there and all over the hotel were... more

We highly recommend the Parkroyal. We spent three nights in KL and loved every minute of it and the hotel played a big part. Thanks to Travelbag, who forgot to book our initial deluxe grade room despite giving us a confiration number, they upgraded us to an Orchid Club room giving access to the 6th floor Club Lounge and reception... more

Having previously stayed at this hotel we looked at staying here for a 3 day stop over to Penang (also staying at the Parkroyal there) The lobby was stunning, the rooms nice and clean, modern. However we had nothing but problems for the whole stay which really dampened the end to a wonderful holiday in Malaysia. First problem on checkin... more

Anyone reading this-don’t look anywhere else. This hotel offers great luxury in the epicentre of the action. Located right in the heart of Bukit Bintang, The Park Royal is everything, and more. However,…go for the Club Rooms. Only 90 ringetts more, but a world of a difference. Bigger, nicer pads, DVD for the kid, a walk-in toilet and wardrobe, free... more

This hotel is ideally located for shopping and eating on the Jalan Alor road. A short walk to the monorail station means it's easy to get around KL. The rooms are very smart, with a large comfy bed, fridge, kettle & TV. There is also an in room safe. Despite having a wi-fi signal that I couldn't connect to, I... more

Room is good value for money, hotel very conviniently located, staff professional and kind BUT ... 1) We were there during the GP moto 23-25 Oct. 2009 and the concierge was just unable to tell us how to get to the Sepang circuit, we had to find out by ourselves. The concierge advised a taxi (does he get something back?)... more