The service that we got from this hotel is ok, but hopefully it can be improved. We booked 2 rooms (1 1bedroom suite and 1 2bedroom suite), but they didn't inform us beforehand that it would be at different towers. Neither were they able to help us (without additional charges) so that the rooms we booked would be closer. The... more

I was attending a conference at the KL Conference Center and decided to not spring for the more expensive conference hotels. The ZON was well located and much less expensive. By those criteria, it was perfect for my needs. The staff was helpful and I have no real complaints. My suite consisted of a sitting room and bedroom, both with... more

Stayed in Zon for 3 nights. There were three of us travelling, so we booked two bedroom apartment. It was great - lots of space, two bathrooms, nice kitchen, free internet (with the wire, but we also could get WiFi). Our window was facing the Twin Towers - incredible view. On the down side - hotel service. It's not bad,... more

We travelled to KL for 2 nights last week. We had booked the hotel and arrived around 2:30 pm. The lobby was chaotic and we were informed that the rooms will not be ready until 4:30 pm. We didnt bother arguing and dissapeared for a coupld of hours and came back to only find out that our rooms were still... more

I'll start wit positive things : the bathroom are spacious and nicely designed, the breakfast is nice too and the location is good, especially with kids (2 mn walk from a great park). But the room look a bit old and are not that clean. When I booked on internet, I specified that I wanted a cot for my child.... more

My friend booked us at the Zon Residences. The downside - it's quite difficult to locate, if the cab driver doesn't know where it is. Aside from that, I have no complaints. We arrived in Kuala Lumpur at dawn, coming from Singapore on a bus. There weren't a lot of taxi cabs plying the roads then, and it was even... more

Very disappointing. Firstly, the taxi driver could not find the hotel- tucked away to the rear. Once found- our disappointment started. Arrived at 2.45pm, given smoking room (2 bedroom apartment)- you could smell cigarette before you entered the room( I had specifically asked for a non- smoking room as my child suffers from asthma). I was told this is a... more

Went to KL for a long weekend break with my mum and my 3 yr old nephew. Took the 1 bedroom apartment. The apartment is cozy with the necessary utensils at the kitchen. Staffs are friendly and their breakfast spread is also sufficient. There is also a food court at the back of the hotel which is very convenient. However,... more

The zon hotel offers self contained one or two bedroom apartments with the convenience of a hotel - room service, breakfast included, daily maid service. The location is fantastic, right next door to the KLCC park and a 5 minute stroll from Suria KLCC shopping centre. A place you could easily spend your entire holiday. The Zon is frequented by... more