Having just come from the Holiday Inn in Kuching (which I loathed) I was ready to be disappointed again, but could not have been more off the mark. The Crowne Plaza was very welcoming and in an ideal location. Walking distance to shopping, Petronas Towers, etc. The room was great; very large and comfortable, with nice amenities. Breakfast was to-die-for.... more

We stayed at the Crowne Plaza for 3 nights arriving early evening from Kota Kinabalu. The hotel was very central and the room was perfectly adequate for a short city break. My partner had spent a month in Kuala Lumpur several years earlier and was keen to show off his knowledge of the city, so the majority of the time... more

I stayed in this hotel following the great reviews posted here. I was let down in a way I did not imagine possible. I booked a room on the Club Floor. I get there at 10.30 PM. The Club Lounge is open until 11 PM. As I say I get there at 10.30 PM and they have cleared all the... more

For the rate, you can't get too much better than what the Crowne Plaza offers. I will admit, I was a bit put-off by the hotel's old-looking exterior but I was extremely pleased upon checking into my room. It appears the entire hotel was renovated so the rooms look new and contemporary. The beds were nice and firm and the... more

Stayed here on a stopover on the way to Oz. Booked an Executive room and couldn't have been happier. The room was excellent with great views to the Petronas Towers. They were building something between the Crowne Plaza and the towers so I'm not sure how long the view will last. If it's important, you may want to check. The... more

Stayed here for a few days beginning of July 08. The hotel is really way too expensive for my budget but, since I wanted a very clean and quiet room, I thought it will be worth it. Wrong! Firstly, despite 2 separate requests (one by my travel agent, one by my own email to the hotel) for a non-smoking quiet... more

I recently stayed at the Crowne Plaza for 1 night in a deluxe room. Loved the room! the bathroom was big and luxurious and the shower was especially awesome! Service at Check In/Check Out was good and the man at the concierge was friendly and helpful. Breakfast was also very nice..good selection of items! Location was great...only 5 mins to... more

My family & I stayed at the Crowne Plaza last weekend. It was a great hotel. Room was large & clean. My kids loved the bathtub with the open window. One strange thing about the shower. A couple of times when my husband & myself took shower, the water stopped all of a sudden. Had to wait a couple of... more

Overall we were very pleased with the Crowne Plaza for our 3 nights stay in KL. However, a couple of points drawing the impresson slightly down were noted: The in-room safe was too small for laptop PC storage. All three prior hotels visited on this trip provided adequate size safe in the room for this purpose. The much commented "open... more