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Citrus Hotel


TripAdvisor Popularity Index
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#38 of 138 hotels in Kuala Lumpur
TripAdvisor Traveller Rating
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3.5 of 5 stars 91 Reviews
Recommend66% |
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“A Good Stay” 8 Jul 2009 - scofo76
“Good value hotel” 4 Jul 2009 - Londonexile
Call now to book: 1-800-45-HOTEL from hotels.com

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What's Near Citrus Hotel

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Traveller Advice on Citrus Hotel

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Web Comments from Travellers (1)
Title Source
“Citrus Hotel” Expedia.com
Citrus Hotel
51 Jalan Tiong Nam | Off Jalan Raja Laut, Kuala Lumpur 50350, Malaysia
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Traveller Reviews

66% Recommend
3.5 of 5 stars 91 reviews
Excellent
21
Very good
27
Average
21
Poor
15
Terrible
7
By trip type
All (91)
Business (11)
Couples (35)
Family (12)
Friends getaway (11)
Solo travel (18)
[ Date ] [ Rating ]
“A Good Stay”
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4 of 5 stars
scofo76
Paisley, Scotland
8 Jul 2009 | Trip type: Solo travel New

I spent a few days at the Citrus Hotel in Kuala Lumpur at the start of June, and i had a good stay. The location isn't the best in my opinion, down a couple of side streets of the main road, but not as bad as some of the reviews make out. It's also only a five minute walk from... more

Management response from
Bobby Anboselvan, Resident Manager

Dear Sir / Madam, Warm Greetings from Citrus Hotel Kuala Lumpur. It is our Great pleasure and Opportunity to serve and thank you for staying with us. And we are also pleased and appreciate to receive a sincere and positive comment and most importantly taking time off to place these wonderful thought of you. In the meantime, please do not...

“Good value hotel”
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3 of 5 stars
Londonexile
London, United Kingdom
4 Jul 2009 | Trip type: Couples New

Firstly, I have no idea why anyone would complain of 'dodgy gangs of locals' outside the hotel. Yes, it's not on a wide boulevard with lots of other steel and glass buildings, but the area had character and a little grit. We didn't feel unsafe at any time. We stayed on one of the club floors and it is well... more

Management response from
Bobby Anboselvan, Resident Manager

Dear Sir / Madam, Warm Greetings from Citrus Hotel Kuala Lumpur. We would like to express our sincere thank you for your feedback. I have taken note on and I have pass on to my relevant Department Heads to rectify and immediate remedial and corrective actions have been taken. I have also taken note on taxis rates, the blue ones...

“Nice hotel but very unfriendly staff”
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3 of 5 stars
Longton
UAE
12 Jun 2009 | Trip type: Couples

We booked through the internet for a two night stay and were upgraded to a Club Room on the 10th floor. The room was spacious and clean, with tea and coffee making facilities and a safe. The TV channels were very limited with no BBC or CNN. Both evenings we ate in the hotel restaurant which was reasonably priced and... more

Management response from
Bobby Anboselvan, Resident Manager

Dear Sir / Madam, Warm Greetings from Citrus Hotel Kuala Lumpur. Firstly, we thank you for your time off to correspond with us on regards to your recent stay with us. We have taken note on certain issues which you have come across and we will definately rectify that for the future stay and thank you for your kind thoughts...

“Cheap price, dodgy location”
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2 of 5 stars
adam_monty25
London
7 Jun 2009 | Trip type: Couples

Look, for the price this hotel ticks a lot of boxes, but ultimately we did not feel safe with 'gangs' of intimidating locals hanging around the hotel at night. It is really far from the centre - you need to change trains twice to get to, for example, the petronas towers and it's a good 10 minute walk to the... more

Management response from
Bobby Anboselvan, Resident Manager

Dear Sir / Madam, Warm Greetings from Citrus Hotel Kuala Lumpur. Firstly, we thank you for your time off to correspond with us on regards to your recent stay with us. We have taked note on certain issues which you have came across and we will definately rectify that for the tuture stay and thank you for your thoughts and...

“excellent service, incredible staff”
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4 of 5 stars
sweet_edora
indonesia
6 Jun 2009 | Trip type: Friends getaway

we would like to give compliment for excellent service to all staff at citrus especially front office staff named fara. she very helpful & very professional. she can answer all our question & also gv us good suggestion. everythg in the hotel very good except they don't hv parking space. its difficult for us that travelling by car & its... more

Management response from
Bobby Anboselvan, Resident Manager

Dear Sir / Madam, Warm Greetings from Citrus Hotel Kuala Lumpur. We would like to express our sincere gratitude for giving us the Great Opportunity to serve and thank you for staying with us. A wonderful note of yours would definately going to boost the positive moral each and individual of my staff which includes me to give a better...

“Its Ok”
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3 of 5 stars
talk2me2k9
Singapore
2 Jun 2009 | Trip type: Family

Location is ok , Breakfast is good Above Average. more

Management response from
Bobby Anboselvan, Resident Manager

Dear Sir / Madam, Warm Greetings from Citrus Hotel Kuala Lumpur. We would like to express our sincere gratitude for giving us the opportunity to serve and thank you for staying with us. It is always pleased to receive favourable comments and these are always pass on the every staff areas and to all my Departments. Once again, thank you...

“Great choice - will stay again”
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4 of 5 stars
jenkeane
Perth
31 May 2009 | Trip type: Solo travel

Great crisp and friendly hotel. Not right in the hustle and bustle of the tourist area, which is exactly what I prefer. I booked my room a week before I travelled, through a discount website. I thought perhaps this may affect the quality of my room, but it didn't! I received a complimentary upgrade to a better room, giving me... more

Management response from
Bobby Anboselvan, Resident Manager

Dear Sir / Madam, Warm Greetings from Citrus Hotel Kuala Lumpur. We would like to express our sincere and humble gratitude for giving is the opportunity to serve and thank you for staying with us. It is always pleased to receive a favourable comments and these are always pass on to every staff areas and all our Department Heads. Once...

“We will MOST definitely be back!”
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5 of 5 stars
EastWest121
London
26 May 2009 | Trip type: Couples
2/2 found this review helpful

I came across Citrus whilst surfing the net, and booked it purely based on the photographs on its website. OK, I didn't know the surrounding area was a a bit dodgy and rough (i.e. red light district etc) but the hotel itself was PERFECT! My partner and I stayed there for 4 nights - our room was very nice –... more

Management response from
Bobby Anboselvan, Resident Manager

Dear Sir / Madam, Warm Greetings from Citrus Hotel Kuala Lumpur. We would like to take this opportunity to thank you for your support, wonderful compliments and we are very glad that you have met our expectations during your recent stay with us. It is our great pleasure that you have stayed with us and we would like to welcome...

“Crisp,Clean, tidy, free Wifi”
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5 of 5 stars
BangkokRichie
Bangkok
22 May 2009 | Trip type: Business, Solo travel

I have stayed at the Citrus 3 times over the past2 years due to business in Malaysia. Clean + Functional rooms with FREE wifi - The cheapest hotel in this bracket that I have stayed in in Asia. Staff are very functional and some might think a little unfriendly but I think this is maintaining a professional attitude. I have... more

Management response from
Bobby Anboselvan, Resident Manager

Dear Sir / Madam, Warm Greetings from Citrus Hotel Kuala Lumpur. Thank you for having chosen Citrus Hotel Kuala Lumpur for your recent stay. We would like to thank you for taking your time off to correspond with us on regards to your recent stay with us. We also have take note on certain issues which you have come across...

“Good Value for Less Money. But the surroundings are bad.”
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3 of 5 stars
Ultratech
SN
17 May 2009 | Trip type: Couples

Hi All, I read quite a few reviews before picking this hotel. But, I must say that anything other than location was not true at all. We had a fantastic stay at Citrus. Good Food, Hotel has a Fresh new look. Considering the pricing, around 170 RM, it was a very good Hotel. Clean, Fresh Ambience, and service was good... more

Management response from
Bobby Anboselvan, Resident Manager

Dear Sir / Madam, Warm Greetings from Citrus Hotel Kuala Lumpur. We would like to t\hank you for taking time off to correspond with us on regards to your recent stay with us. We have taken note on your kind feedback which you came across and we have rectified on the TV reception and also action have been taken to...

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Citrus Hotel Address

51 Jalan Tiong Nam | Off Jalan Raja Laut, Kuala Lumpur 50350, Malaysia
Kuala Lumpur hotels Citrus Hotel
3.5/5.0
91