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Citrus Hotel


Hotel class 3.5 of 5
51 Jalan Tiong Nam | Off Jalan Raja Laut, Kuala Lumpur 50350, Malaysia
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Reviews you can trust

69% Recommend
3.5 of 5 stars 131 reviews
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By trip type
All (131)
[ Date ] [ Rating ]
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2 of 5 stars
revdec
14 Nov 2009 | Trip type: Solo travel New

I stayed here for one night while en route to Australia from the UK. To begin with, I must say I found the staff that I met helpful and friendly. The accommodation was and is another story. The room that I was assigned in reference to its decor was say and tired looking, in fact though I have no doubt... more

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4 of 5 stars
perth
13 Nov 2009 | Trip type: Friends getaway New
1/1 found this review helpful

My friend and I travelled to the Citrus Hotel for a 4 day whirlwind shop till you drop trip. We got the skybus from the hotel to KL sentral and then paid for a taxi at the taxi booth located there it was 13 ringit to the hotel. On arrival to the hotel I was slightly sceptical as it is... more

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4 of 5 stars
Aus
12 Nov 2009 | Trip type: Couples New

We found this hotel from the internet and took a risk. Trip Advisor has so many people with some many good and bad comments on hotels that it becomes quite confusing as to finally selecting a hotel. Anyway we give it 9 out of 10 for value, cleanliness, service, and overall value for money. Sure this is not a new... more

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1 of 5 stars
Singapore
9 Nov 2009 | Trip type: Couples New

We had booked a standard room in the hotel, and reached our room to find there was no fridge or kettle which was advertised on their website . We went out and came back at night to realize that the shower is broken and we cant switch off a light as a switch is broken. We were too tired to... more

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5 of 5 stars
Vietnam
4 Nov 2009 | Trip type: Friends getaway

Location has its ups and down. Besides that the staff and service is impecable. I had no hassle with neither room nor any specific requests. One of my friends got drunk and I requested for a clean up and they were more than obliging. I tipped the house keeping guy and he turned me down politely even though I insisted.... more

Management response from
Bobby Anboselvan, Resident Manager

Dear Guest, Greetings from Citrus Hotel! We hope this finds you well. It was a pleasure to read your review. We are glad that you had enjoyed your stay with us. Good to know the staff was accommodating in tending to your specific needs. The staff in mention shall certainly be given special thanks for their service. The lounge is...

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1 of 5 stars
Singapore
3 Nov 2009 | Trip type: Family

Let me start with the good news. Hotel front desk staff, doorman to waiter at the restaurant was really indeed polite and friendly. Breakfast was good. We liked only this. Rooms since cant get connecting rooms we chose adjecent onces. When I entered ready I saw cockroach on the floor, then once we layed our bags, we say one near... more

Management response from
Bobby Anboselvan, Resident Manager

Dear Guest, Greetings from Citrus Hotel! We hope this finds you well. Reading your review gave me and my team mixed emotions. We are glad that the staff were friendly but were astonished and disappointed to learn about the cock roaches issue. We carry out pest control measures regularly. To be frank, we have not had a complaint of this...

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5 of 5 stars
Tashkent
1 Nov 2009 | Trip type: Business

i am very happy with all services . Especially Breakfast the have great food i Highly recommend this hotel to all traveler if they travling to malaysia .+++++++++ more

Management response from
Bobby Anboselvan, Resident Manager

Dear Guest, Greetings from Citrus Hotel! We hope this finds you well. It was a pleasure to read your review. We are glad that you had enjoyed your stay with us. Good to know that the breakfast was thoroughly appreciated and enjoyed. A great start to the day  Thank you for recommending us to others and making us your...

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4 of 5 stars
Fountain Hills, AZ
30 Oct 2009 | Trip type: Couples
1/1 found this review helpful

We were very pleased with our stay in the Citrus Hotel. We enjoyed the buffet breakfast and the staff at the lounge room were very friendly and knowledgeable! more

Management response from
Bobby Anboselvan, Resident Manager

Dear Guest, Greetings from Citrus Hotel! We hope this finds you well. It was a pleasure to read your review. We are glad that you had enjoyed your stay with us. Good to know that the breakfast was good. We shall be certain to pass your praise to our staff at the Club Lounge for the excellent service rendered to...

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4 of 5 stars
Perth, Australia
29 Oct 2009 | Trip type: Couples

It was our first time in KL on route to Thailand from Perth and we only needed a room for the night before our mid morning flight out. We would have stayed at Tune Hotel at the airport however it was booked out so Citrus was next on the list. Check in took some time as there was confusion with... more

Management response from
Bobby Anboselvan, Resident Manager

Dear Guest, Greetings from Citrus Hotel! We hope this finds you well. It was a pleasure to read your review. We are glad that you had enjoyed your stay with us. Thank you for being understanding in allowing the Front Desk o sort out the reservation whilst you enjoyed the Welcome Drink. The gym over looks the pool side so...

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4 of 5 stars
Melbourne
28 Oct 2009 | Trip type: Couples

We selected this hotel as it was recommended by the airline we used from Australia : Air Asia. The hotel is probably 30 years old but has been renovated awhile back. It does have a pool & gym. Our only complaint was that the morning coffee was not steaming hot. We found it clean, tidy and serviceable. Newspapers delivered at... more

Management response from
Bobby Anboselvan, Resident Manager

Dear Guest, Greetings from Citrus Hotel! We hope this finds you well. It was a pleasure to read your review. We are glad that you had enjoyed your stay with us. The hotel is constantly upgraded so that our guests always receive the best. The hotel is very close as mentioned to one of the tours on offer, Hop on...

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Citrus Hotel Also Known As

  • Citrus Hotel Kuala Lumpur
Address: 51 Jalan Tiong Nam | Off Jalan Raja Laut, Kuala Lumpur 50350, Malaysia
Kuala Lumpur hotels Citrus Hotel
3.5/5.0
131