We got a confirmed booking for 2 persons my wife and myself on our stay beginning of the month they charged us 1680.00 Peso and a week later for the same room 1800.00 Peso even if the reservation called for 1680.00. On our reservation we booked airport transfer in and out which they offered for free but on the day... more

I booked this hotel based on location & price. We were allocated a standard room on the first night even though I thought that I had originally booked a superior room via the internet. I wasn't particularly worried because I have found that most rooms in Asia are pretty much the same, give or take a couple of square metres.... more

stayed in the phillipines for three weeks in july 2007 this is a good small hotel located in an area that isnt so good with beggars and other street people outside the door however there is a security guard on the door which makes you feel safe robinsons mall is also located nearby and has a good variety of shopping... more

The Lotus Garden was not my first or second choice. I could not find rooms on short notice at any 4 star hotels I knew of in Manila. So I settled on the Lotus Garden. We arrived very late in the day, only to find our room was not yet ready. The manager quickly offered us an upgraded room at... more

I have stayed with its sister hotels City Garden (Makati and Manila) before and had favorable experience on both occasion. So I wanted to try Lotus Garden. I went to their website and sent an e-mail to inquire about room availability and rates. I got great response from the staff - answered my queries and follow-up questions promptly. The day... more

I stayed here for 4 nights in their superior room. I booked my room through their website and check in was a breeze. My room was not facing the road. There was a window but it had no view and was facing a corridor where the hotel kept their broken furniture and other stuff. At times, I felt I was... more

If you don't have a reservation you can count on being ripped off! The front desk is unorganized and it shows. I was hot, tired and sweating, instead of getting me checked in and off to my room, I had to stand there while they created me a profile. Then I had to wait for a bellboy. Good thing I... more

I am writing this review sat in my room in the Lotus Garden. Room 310 get it if you can!!! The Wife and kids are sleeping and we had a huge discussion tonight about our stay. First let me explain we have been to Manila every year since 1997 and stayed mostly in Makati in the Shangri La. We decided... more

Everyone was very helpful and friendly. The room was very clean, which is important to me. Free buffet breakfast was very delicious too. more