This was by far, the worst holiday we have ever had!! We stayed at the Litera Relax for 2 weeks in September 2009. The following is from the complaint letter we sent to our holiday company, GOING ON HOLIDAY LTD............ From the moment we got there, it was nothing but hell. The reception staff didnt say a word to us,... more

Well after reading the recent reviews all i can say is I am confused - myself and my family pulled upto the gates of this hotel on the 5th of october in our coach from the airport and were turned away being told it was closed!! Yet there are reviews after my date?? We were sent to the "5*" hotel,... more

We were very concerned after reading all the negative reviews but arrived to be shown a nice clean room with no unpleasant aromas from the bathroom. The showers were fine , ther were no towels but they were brought to us when asked .Although the bins were emptied every day there was no cleaning done.The beds were changed on the... more

We have just come back from Litera Relax, it closed on the 06/10/09 for refurbishment. Ok first of all let me say i went on this holiday with a friend, and we only paid £500 each for two weeks fully inclusive at this hotel, so i wasn't going expecting 5 star treatment. On arrival we were offered a room in... more

Let me start by saying if you want a luxury holiday this is not the place for you, But if you want a luxury holiday you wont get it for the price you will pay for going here. I travled with my partner and 5 friends, we were all located in these so called dungeon rooms and we had no... more

my partner has already written and presented a review to trip advisor but on reading some of the reviews,[which i know are very few] from people who say they actually enjoyed their stay, i felt i had to write one myself. iknow that their may be a few out their who feel because they paid 300 pounds or less for... more

A friend and I booked the Relax hotel as a last minute get away, and although not our first time to Turkey, it was our first trip to Gumbet. 1. Do not book with Goldtrail, the rep was rubbish and unhelpful, when she bothered to turn up, wasnt interested in helping with complaints, and all the trips she tried to... more

Worst hotel we have ever been to in Turkey. Brits are given the worst rooms when arriving, every brit demanded a room change staright away, rooms have foul drain smell which starts in the bathroom, quite sickly , very noisy where we were housed, telephones in room not connected so if you have an emergency TOUGH!!! lots of steps everywhere... more

worst holiday ever, the staff were rude, the rooms stunk of sewage 24/7. Ifu had to much drink u were refused!!!!! The drink was waterd down u had choice of vodka, gin, beer, wine everything else you had to pay for. Everybody we spoke to wish they never wasted there time and listend to the reviews. So please dont be... more