Advertised as the holiday you've always dreamt of and a wonderful hotel. Do NOT be mislead by this as we were, as it is an absolute hell hole!!! They really are selling this holiday under false pretences! * There was no reception, just a shack * Loose electrical wires in room * Unsecured rusty man holes by pool raised up... more

We stayed at the La Serra from 10th - 15th September 2007 and it was disgusting! We strongly advise against all people thinking of booking this hellhole it's atrocious! We've never made friends with an entire hotel capacity before it was ridiculous! Disgusting, poor quality and poisonous food and salad! Poor rooms and unhygienic accomodation! Disgraceful pool and pool area!... more

some people say hotel from hell not true hell would be a much pleasent place. when my husband and i arrived it was dark we were greeted by aguy with little english at a unlit shed they called reception he checked our passports and his young son showed us to our room. the room was small no running water the... more

From start to finish this was the holiday from Hell! 95% of people were ill including myself & my sister! this was not a all inclusive holiday!!! food served only at set times and if you did'nt get there in 10 minutes the food was gone and not replenished! just as well really as what was there was left out... more

Will never go back .Not sure how this hotel got any star rating.Not AI couldn't get alcohol for 3days.food real bad,staff ignorant,hygene non-existent all brits there at the same time inc us went down with stomache bug.me and my daughter were left at 5.30am in the dark to be greeted by a pack of stray dogs an a turkish fella... more