Overall I was very disappointed with this Sheraton. I didn't think it was up to Sheraton standards at all. They were missing a lot of amenities most other Sheraton's have like a managers reception for preferred guests. They sure don't treat you like you are a welcomed valued guest. Check in I wasn't impressed off the bat with the attitude... more

I had two free nights to use before they expired. I chose the Sheraton at Atlantic Beach NC. Upon arrival, they put me on a floor that was not a Starwood Preferred Guest floor. The room had an air conditioner that vibrated the wall. They sent the tech to try and quiet it down. I then went back down and... more

Stayed there on our wedding night. Service was outstanding, bed was comfy, view of the ocean was breathtaking. A perfect start to our honeymoon. Breakfast in the AM was exactly what we wanted. more

Stayed for five nights at the end of July. Pros: front desk staff, pool towels available, in room safe, beach chairs and umbrellas available at a price, rooms nice-sized with a good view. Cons: they didn't clean the pool deck area or outdoor showers during our entire stay. The area was littered with cigarette butts, ketchup packets, wet napkins, plastic... more

Great customer service great views great beach great food!!! more

Every year for our daughter's birthday we like to go to the beach. Her birthday is on the 9th of July. I have a lot of Sheraton Points and until now we had only been to the Outer Banks. From the on-start the customer service at this hotel is the best I have ever had. We made the reservation for... more

The only enjoyable thing about this place is the beach. The hotel itself is wayyy overpriced! Our room was pretty clean, but really needed some cosmetic work. There was a picture missing above one of the beds, a crack in the lid of the toilet tank, mildew above the shower, plaster missing from parts of the ceiling. Although none of... more

Great stay from 6/26/09 thru 7/3/09. Housekeeping needs improvement (it appears we happened to have a housekeeper that wasn't particularly good), but the staff overall were some of the best people I've met in the hospitality industry. Tina, Tiffany, Mark, and Susan were fantastic and exemplify the best in customer service. Anything we asked for (including extending our stay) was... more

I am frequently stay hotel because of bussiness and in different brands. I am hilton Honor member, priority club and marriot rewards. I have stayed from RITZ CARLTON to WORLD OF ASTORIA. I will tell you that this hotel is great Gem. I was on 9th floor starwood preferred floor. The room was clean. The service was great and staff... more