After going over and over in my mind where to stay we chose to stat at the HIE in Alcoa, due to being close to the airport, and to Gatlinburg. Upon our arrival to the hotel we got lost and had to call for directions. The young lady (Tiffany) who answered the phone gave us in-depth directions down to how... more

Nice rooms with lovely decor and comfy beds. The frontdesk was very helpful to me when locating a local Wal-mart. Great heated indoor pool that the kids enjoyed and exercise room. Rooms were clean and staff was friendly and from what I seen, all American so there was no language barrier when making requests. They also served breakfast and delivered... more

Stayed here 7 nights for a business/leisure trip. I spent most of the time away from the hotel, just returning in the evening. My room was rather basic and not very large but nice. Bed was excellent, amenities nice. Clean and fairly quiet. The property seems to cater to both families and business travelers. The hotel had a pool and... more

We recently spent one night at the Holiday Inn Express in Alcoa, TN while in town for a funeral. We did not make advance reservations, as we weren't really familiar with the area. When we stopped in to see if there was a room available for us, there was a long line to check-in. The lady at the desk told... more

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