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Holiday Inn Express Abilene

2.5 of 5
1802 East I-20, Abilene, TX 79601
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Holiday Inn Express Abilene
Ranked #16 of 36 hotels in Abilene
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34 reviews from our community

    Trip type
Traveller rating
    13
    9
    6
    2
    4
Date Rating
Tyler, Texas
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 15 May 2013

I stay at a lot of hotels (travel/Business). Abilene has mostly business class hotels and I have probably stayed at one time or another most of them. Some are good and a lot are just okay (some bad). I have stayed at this hotel probably a dozen times in the last year. The hotel is conveniently located right off of... More

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shelbynicole, Director of Sales at Holiday Inn Express Abilene, responded to this review
17 May 2013

Dear Kevin, Thank you for writing a review for our hotel. We are pleased to hear that you have had an enjoyable experience at our hotel and we greatly appreciate your business. You are a valued customer to us and we would like to thank you for choosing our hotel. Please do not hesitate to let us know if there... More

Flower Mound, Texas
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 May 2013

We booked this hotel again for our family reunion and again it was a very pleasant stay. They are very accommodating and could not be a nice group of people to work with. Mia, Amanda and Paul were very helpful with any questions or concerns.

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See 5 more reviews by vacationrooms for Abilene
Valparaiso, Florida
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 19 April 2013

My family and I stayed here on our way through Abilene for an overnight stop only; we were driving from Dallas to New Mexico. This hotel is typical for newer Holiday Inn Expresses - clean, good room layout, good beds, quiet, good breakfast, courteous service, etc. In other words, a reasonable person looking for a nice place to spend the... More

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shelbynicole, Director of Sales at Holiday Inn Express Abilene, responded to this review
7 May 2013

Dear GoldenJeep, Thank you for your review of your recent stay at our hotel. We are pleased to hear that your stay was an enjoyable one and we look forward to you returning to our hotel for your next trip. Unfortunately the road construction is something that is out of our control and we sincerely apologize for the inconvenience that... More

Texas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 9 April 2013

I stayed here for almost the entire month of February. The hotel was reasonably clean Isome stained curtains) with a small but clean work out room. Breakfast was hot & well stocked. Staff was VERY friendly! Internet is extremely poor....cut out most nights by 10. I had to go elsewhere to do my work. Multiple groups commented on this. IT... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Abilene, responded to this review
2 May 2013

Dear Kaycie, Thank you for staying with us and providing us with your valuable feedback. It is a great to hear your appreciation of the breakfast and the service delivered by our staff. We are pleased your concerns about your stay was already addressed. We regret you were not fully satisfied with the internet connection. We appreciate your feedback as... More

gecko831
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 April 2013

I stayed here for 4 nights at the beginning of April. I was in a king suite on the third floor. The hotel needs work for the following reasons: 1. Carpet was sticky, almost like a carpet cleaning chemical residue, I wore socks the whole time so I didn't feel like I was walking on a floor where soda was... More

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shelbynicole, Director of Sales at Holiday Inn Express Abilene, responded to this review
9 April 2013

Dear gecko831, Thank you for sharing your thoughts and concerns about your recent stay with us. I apologize about the inconvenience that you encountered during your stay at our hotel. Please be assured that these issues will be addressed with the proper department head to ensure that they are taken care of immediately. I am going to send you a... More

houstonburbs
Top Contributor
138 reviews 138 reviews
25 hotel reviews
Reviews in 52 cities Reviews in 52 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 15 March 2013

This was such a welcome place after a very long day on the road! The room was large and very very accommodating in everyway. The bed was comfortable...plenty of pillows and extra blankets if needed. The staff was helpful and easy to work with. What a wonderful place to stop over a night's rest!

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shelbynicole, Director of Sales at Holiday Inn Express Abilene, responded to this review
18 March 2013

Dear ladybugtx76, Thank you for your recent stay at the Holiday Inn Express I-20 in Abilene, TX. We appreciate you taking the time to write us a review and let us know how much you enjoyed your stay at our hotel. I know that we were able to briefly speak before you left the hotel to head home, and I... More

Richardson, Texas
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 6 January 2013

My husband and I stayed here 12/24/12-12/27/12. It was not the best experience with the Holiday Inn Express brand. Note: About a week ago I wrote a similar review for the Holiday Inn website, however, when I clicked Submit, my review was not posted. Instead I received an email from Holiday Inn stating their concern about the quality of my... More

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shelbynicole, Director of Sales at Holiday Inn Express Abilene, responded to this review
9 January 2013

Dear MaryLouise2010, Thank you for taking the time to write us a review. I am pleased to hear that you found our staff’s service commendable and that our breakfast met your expectations. Please accept my sincerest apology your room not being cleaned on Christmas Day. We appreciate you bringing these issues to our attention as this is our best resource... More

Dallas, Texas
Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 November 2012

Our room was very large - had 2 queen beds and still lots of room for moving around. The bathroom was large with built in shelves beside the sink, which was nice for placing toiletries off the countertop. Shower worked great, as did air conditioner and TV. Beds were clean and comfortable with lots of pillows. The breakfast, included in... More

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new orleans
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 27 October 2012

Holiday inn is right off I-20 so it is very convenient to get off and back on to continue to destination. Room was clean. Service from staff members were very cordial. Near a mall with many restaurants to choose from. Breakfast was varied and very good. Will stay there gain when passing through.

Was this review helpful? Yes 1
shelbynicole, Director of Sales at Holiday Inn Express Abilene, responded to this review
29 October 2012

Dear aj k, Thank you for writing a review about your recent stay with us. We work diligently to ensure that our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. Your feedback is very important to us, and we appreciate you taking the time to let us... More

Oklahoma City, Oklahoma
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 26 October 2012

Everything was acceptable, just a little rough around the edges. Not quite as polished as a property charging these prices should be. The first room I was assigned was rejected because the old rusty fridge didn't work. The next room had a wonderful newish one. The furnishings are already a bit dated. There was some fine print on the check-in... More

Was this review helpful? Yes 1
shelbynicole, Director of Sales at Holiday Inn Express Abilene, responded to this review
29 October 2012

Dear luckyokguy, Thank you for your recent review of our hotel. We work very hard to ensure that our facilities and service are superior and we strive to be the best Holiday Inn Express around. I would like to offer a sincere apology for the inconvenience caused by the fridge. The feedback we receive from our valued guests, like you,... More

 
 
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Additional Information about Holiday Inn Express Abilene

Also Known As:
Holiday Inn Express Abilene Hotel Abilene
Holiday Inn Express Abilene Hotel
Holiday Inn Abilene
Abilene Holiday Inn
Address: 1802 East I-20, Abilene, TX 79601
Phone Number:
Region: United States > Texas > Abilene
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Family Hotels in Abilene
Price Range: ££
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Whether you are coming to Abilene for business or pleasure let the Holiday Inn Express Hotel & Suites be your home away from home. Conveniently located off I-20 we are the choice of travelers to Abilene Christian University (ACU) and Hardin-Simmons University (HSU). We offer you trouble free high-speed Internet access, comfortable pillow top beds and plush towels in our 300 sq. ft. rooms. If you need a little more space we also have 350 sq. ft. suites to make your stay that much more enjoyable. The Holiday Inn Express Hotel and Suites Abilene gives you ease of access to all the major attractions in Abilene like Frontier Texas, Taylor County Expo Center, West Texas Fairgrounds, Civic Center, Abilene Zoo, Shotwell Stadium, Paramount Theatre, 12th Armored Division Memorial Museum, Dyess AFB, Bus Station and downtown Abilene. Our location also places you near major companies such as, Region 14 Coca-Cola, the USPS Distribution Center, and the Worlds Largest Wind Farm. When it is time to start your day come and enjoy our deluxe hot Continental breakfast with a varied menu that can offer anything from cheese omelets, bacon, sausage, scrambled eggs to lighter fare such as assorted yogurt and muffins. We know it will be a great start to your day. Come and relax with family we would love to have you and thank you for choosing the Holiday Inn Express Hotel and Suites Abilene. ... more   less 
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Holiday Inn Express Abilene
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