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All 19 Addison hotels

Courtyard by Marriott Dallas Addison/Quorum Drive

3.0 of 5
15160 Quorum Drive, Addison, TX 75001
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Courtyard by Marriott Dallas Addison/Quorum Drive
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Ranked #10 of 19 hotels in Addison
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57 reviews from our community

    Trip type
Traveller rating
    13
    27
    12
    4
    1
Date Rating
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 8 May 2013

The room was OK, nothing special as expected but the staff is not attentive at all. The Ice machine was broken on the 2nd floor, I went down to the first floor and that was jammed too so I went to the receptionist who was assisting a customer at the time. I asked her where I could get ice since... More

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Springhill_Addison, General Manager at Courtyard by Marriott Dallas Addison/Quorum Drive, responded to this review
10 May 2013

I am sorry to here about all the issues with your stay. We take our customer's comments seriously and used your review in a training with our staff. The ice machines have been fixed. We are cleaning our pool twice a day during the busy summer months. Thank you for your comments. Sincerely, Scott Crunk, General Manager More

Canton, Texas
2 reviews
3 of 5 stars Reviewed 8 May 2013

Room was way more outdated than the typical Courtyard that I am used to staying in. With that said, for the price, it was not bad at all. Even an awesome price on the weekend. Walking distance to Pete's Dueling Piano Bar, Magic Time Machine, Hooters, Improv, Taco Diner, and probably a few more. Had to wait forever for someone... More

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League City, Texas
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 5 May 2013 via mobile

Upon arrival there were four employees behind the desk in the lobby, all of which were unable to assist us. We patiently sat down and waited until they were available, in fact we sat down in plain eye sight. We were continuously told "we'll be right with you." After 10 minutes we still hadn't been helped, and we were the... More

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Springhill_Addison, General Manager at Courtyard by Marriott Dallas Addison/Quorum Drive, responded to this review
22 May 2013

Thank you for your honest feedback. I am shocked and dismayed to hear how you were treated at our property. Please accept my apologies. At Marriott, we strive to consistently go above and beyond the service expectations of our guests; however, I can plainly see we have failed you in that regard. I will direct your comments to our senior... More

Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 26 April 2013

Hey gang- a rare business trip review for me. I typically stay at 4 or 5 star resorts and review them for famillies but this one was worth reviewing. Stayed here for one night. Conference down the street. Staff totally helpful and kind. Must be the southern hospitality. Lobby was good with modern touches. Room a little dated but not... More

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Springhill_Addison, Manager at Courtyard by Marriott Dallas Addison/Quorum Drive, responded to this review
30 April 2013

Thank you for taking time to review our hotel. We have taken this feedback to our owners and management team. We are commited to keeping an outstanding property, and will be completing some upgrades in 2013. We appriciate your business. Scott Crunk More

Atlanta, GA
Top Contributor
55 reviews 55 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 20 April 2013

In the heart of North Dallas businesses, shopping, and dining...this is a safe, wonderful Courtyard property. If you're here on business and come with your family, no one should be bored with all the nearby shopping, dining, and entertainment. My room was a DOUBLE KING--TWO King Beds--refrigerator, and a view overlooking the pool and large, outdoor courtyard. The courtyard area... More

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See 3 more reviews by AlongTheJourney for Addison
Springhill_Addison, Manager at Courtyard by Marriott Dallas Addison/Quorum Drive, responded to this review
22 April 2013

thank you for staying at the Courtyard by Marriott! We appriciate your business and your positive feedback about our hotel. We look forward to seeing you in the future! Scott Crunk General Manager More

Santa Barbara, CA/Dallas, TX
Top Contributor
107 reviews 107 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 8 April 2013

Just a quick overnight stay for one night but it was a great night. I like the location, it is close to major freeways/tollways and very close to lots of restaurants in Addison. Service was friendly, I got a discounted rate so I felt I definitely got my money's worth.

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See 17 more reviews by NicoleHT for Addison
Springhill_Addison, General Manager at Courtyard by Marriott Dallas Addison/Quorum Drive, responded to this review
15 April 2013

Thank you for your feedback. We appriciate you staying with us! We look forward to seeing you again soon. Scott Crunk More

Northern Ireland
Top Contributor
135 reviews 135 reviews
72 hotel reviews
Reviews in 65 cities Reviews in 65 cities
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed 6 April 2013

Rooms were fine, nothing spectacular but clean and comfortable. Lobby is very nice. Free shuttle to nearby malls is good as there is nothing to do in the local area other than a few chain restaurants. Quite a large indoor/outdoor pool and good gym. I ate in the bar one Sunday evening as the restaurant was closed. The food was... More

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Sydney
Senior Contributor
39 reviews 39 reviews
26 hotel reviews
Reviews in 26 cities Reviews in 26 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 31 March 2013

Stayed recently at this Marriott as our airline had technical dificulties so they put us up for the night. Beds were extremely comfortable and the room was very nice. All of the amenities were provided. Stayed on the third floor and had no noise from the busy traffic outside. Breakfast was delicious and they also have a Starbucks Coffee shop... More

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Springhill_Addison, Manager at Courtyard by Marriott Dallas Addison/Quorum Drive, responded to this review
2 April 2013

That you for your great feedback! We appriciate your business! More

San Antonio, Texas
Senior Contributor
38 reviews 38 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 25 March 2013

The hotel is well located with many restaurants and shopping nearby. The lobby is newly renovated and provides a nice environment for conversation. I didn't use the restaurant, but I did notice the menu and it appeared to offer a good variety. The room is ok - not great, but not bad either. The bed was comfortable and the room... More

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Springhill_Addison, Manager at Courtyard by Marriott Dallas Addison/Quorum Drive, responded to this review
27 March 2013

Thank you for staying at the Courtyard by Marriott. We appriciate your business and your comments. We will be updating some of the items in the room this year and invite you to come back to see the refresh. More

San Antonio, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 18 March 2013 via mobile

I had made reservations so check-in was seamless. The hotel clerk was very nice and friendly. Our room was clean and comfortable. The lobby was also very nice, if you wanted to just sit and relax or use the Internet. The next morning I had coffee from the lobby, it was very good! Check-out was as quick and easy as... More

Was this review helpful? Yes
Springhill_Addison, Manager at Courtyard by Marriott Dallas Addison/Quorum Drive, responded to this review
27 March 2013

thank you for staying with us! We appricate your great feedback! More

 
 
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Additional Information about Courtyard by Marriott Dallas Addison/Quorum Drive

Also Known As:
Courtyard By Marriott Dallas Addison/Quorum Drive Hotel Addison
Courtyard By Marriott Dallas Addison/Quorum Drive Hotel
Courtyard Addison
Addison Courtyard
Addison Marriott
Address: 15160 Quorum Drive, Addison, TX 75001
Phone Number:
Region: United States > Texas > Addison
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 19 hotels in Addison
Price Range: £
Hotel Class:3 star (3*)
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