We were just driving back from Durango, Colorado and stopped in Amarillo. While on the drive there we were booking are hotel. Little did we know we probably booked it at the worst place possible the La Kiva. While on the phone we told them we would be arriving late. They said "ok" and we gave them are credit card... more

The first night we arrived we checked in and went to our room 203. We were both very tired after a very long car ride to get here for a family reunion. Of course we wanted to stay in this hotel with all of our other family travelers so we changed our reservations from the la quinta to this nightmare... more

My husband and I were on our way home from a cruise out of LA. We stayed in Amarillo for two nights before heading home. We also found this hotel in one of those discount coupon books. What an awful horrible mistake. We got checked in went around parked the car and went up to our room. The parking lot... more

My room smelled musty. The bathtub had huge rust stains. The sink was cracked and had no drain plug. Every surface - cabinets, desk, walls, were scratched. The door locked from the inside, but didn't when you left the room. I found this out AFTER I left the room for a few hours. The rod on the blinds to adjust... more

Seriously outdated unclean facility. The pool and hot tub had a rusty cloudy color so we passed on the swimming. The furniture in the room was missed matched. The door to the outside was hard to shut and the inside door to the pool had a broken slide latch. The bathroom had mold in the light fixture, cracked vanity around... more

For Valentines Day, my husband and I decided to take our two kids (ages 18 months and 12 yrs old) to Amarillo just to get away and to do some shopping. We ended up getting a NON-SMOKING Suite for the night. We checked in at 3pm just to make sure we had a room because every other nice hotel had... more

Staff was Rude!!...THE DESK CLERK PARTICULARLY... CALLED my son a LIAR ...Told me she had everything on tape...I Told her to show me then I would believe her....SHE was wrong...never apoligized to me for making a handicapped old Lady change rooms LUGGAGE AND ALL...ROOM WAS DISGUSTING..No plug for the tub...REALLY DIRTY ROOMS...Glass coffee pot had broken jagged lip...the part were... more

the place is dirty, the service is a joke. my wife and i left after 3 hours because we had no hot water to even take showers. we had to get another hotel because the staff there is a joke. i stay in hotels about 4 months out of the year and i have never stayed in one this bad. more

Probably the oldest & dirtest place I have ever stayed. I can't believe the inspectors haven't closed them down! Never Again. more