As far as CS goes, I'd say this property was average, but sometimes one person can be a make-or-break and in this case, the desk clerk made the difference. A big thumb's up to her. Comfort Suites Lubbock, please take note.

I booked a stay with this hotel on July 19, 2012 for that day. I was not told the cancelation policy. When booking this hotel I did not realize that there were 4 Comforts in Amarillo. I entered the address into my phone once leaving my training and it took me to this hotel. Once arriving I realized this was... More

We stay at alot of comfort suites, and this place was a not up to standards. Its frustrating to me when I go into a property that has everything a good property should have, like good location, good size rooms, good amenities, ect... But is miss managed. As a customer, I want a clean place. This place was not. I... More

A Choice brand property, we found our room (200) clean and comfortable. Front desk staff courteous and pleasant. We did not check out the pool area so can not speak to cleanliness of this amenity. Basically we were after a clean and comfortable bed and lodging, we found this motel met our standards. Good senior rate for a suite. Offers... More

Hotel staff is friendly and professional. Rooms are a bit dated, but spacious and clean. It is away from the freeway and very quiet.

This hotel automatically charges guests for using the safe, whether they do or not. They will remove the charge, if asked ($1.50/day). This is my only complaint. Okay hotel - except door to bathroom in room 215 won't close. And the public ladies room was dirty (no paper towels, dirty towel (from swimming pool?) and bits of toilet paper on... More

stayed with family while visiting the canyons in Canyon, TX. Stayed at a Comfort even thouh my last stay in Jackson Tn was terrible. This Comfort Suites was what I expected. Everything was great. Friendly staff and clean rooms.

I should have called the front desk to complain about the guests talking loudly in the hall in the middle of the night ... but I handled it myself. This always outrages me - I can feel my blood pressure going up. That being said, the room was fine. And the free breakfast was fine. And they have the Wall... More

Afternoon lobby staff was friendly, professional, and knowledgeable. We asked for recommendation for sports bar and she suggest a great one close by. The room was nice and breakfast in the morning was very good. It was available at 6:00 AM, very nice if you have a long way to travel that day.