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Ambassador Hotel Amarillo


Ambassador Hotel Amarillo
Hotel class 3 of 5
3100 I-40 W, Amarillo, TX 79102
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Traveller Reviews

[ Date ] [ Rating ]
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1 of 5 stars
Mansfield, TX
2 Jul 2009 New

TV remotes are aftermarket and do not work correctly. In room tv guide doesn't match the actual channels. At least 6th & 7th floor ice machines out-of-order. Elevators smelled like a fish fry. Sheets are like gauze - really worn out. Atrium smelled like sewage. The front desk staff wasn't rude but I wouldn't rate them as friendly. Housekeeping did... more

Fantastic
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5 of 5 stars
texas
25 May 2009

This Hotel should be rated 5 Star! We were treated like royalty and are planning another trip to Amarillo just to stay there. We travel frequently and have paid $300 or more and they were not as nice as this one. It's a keeper on my list. more

Management response from
PPayneAmarillo_Texas, General Manager

Dear Guest: We are so pleased that you chose to stay at The Ambassador Hotel, and that you are planning another trip just to stay with us. We sincerely appreciate you taking the time to post a review, and will share your kind comments regarding our service and amenities at our next staff meeting. We look forward to welcoming you...

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5 of 5 stars
amarillo
26 Apr 2009

I love this hotel. Absolutely awesome indoor pool and hot tub makes this hotel stand out ---you never know when there will be inclement weather so, it's nice to know we don't have to worry about that here. Super friendly people!!! Thanks a bunch for our relaxing stay. more

Management response from
PPayneAmarillo_Texas, General Manager

Dear Guest: Thank you for taking the time to post a review. We certainly appreciate your feedback. So glad you had a relaxing stay and enjoyed our indoor pool, hot tub, and friendly staff. We hope to welcome you back soon. Most sincerely, Phyllis Payne General Manager The Ambassador Hotel

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5 of 5 stars
Dallas
24 Apr 2009

Each year our family passes through Amarillo on our way to skiing in New Mexico. This year we chose the best Amarillo hotel to stay at. We were very happy with The Ambassador Hotel, and especially pleased that they offered a “ski package.” What a great idea! The package included a fun “goodie” bag at check-in with bottled water, snacks... more

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5 of 5 stars
Colorado
27 Mar 2009

I recently stayed in Amarillo at Ambassador Hotel for a business trip, and had a very positive experience. The other hotels in Amarillo are just upscale “motels”. I needed a real hotel with real hotel facilities and services. The rate was very affordable and the value for the money spent, excellent. The staff was very courteous as well as efficient... more

Management response from
PPayneAmarillo_Texas, Manager

Dear Guest: Thank you for your kind comments regarding your recent stay at The Ambassador Hotel. I was especially pleased to read of the superb service you received from our staff and was equally pleased to know you found your accommodations comfortable. It pleases me to know that when making future trips to Amarillo, you would return to The Ambassador...

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3 of 5 stars
Santa Rosa, California
31 Dec 2008

Nice-looking hotel, but issues with the heating: Arrived late in the evening and it was 16 degrees F outside. The room's thermostat was off, so i turned it on for about 20 minutes with no relief. Called the desk and maintenance arrived to confirm a problem. I repacked and moved to a nicer room on an upper floor (the "Cattle... more

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2 of 5 stars
Texas
24 Dec 2008
1/1 found this review helpful

I originally booked this hotel as a honeymoon destination on my way up to ski the Rocky Mountains. I was willing to spend money on something luxury and fitting for my new wife and I’s second night together. This is a tall order in Amarillo, TX, but The Ambassador claimed to be “The best of Amarillo” and offer “Luxury Texas... more

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3 of 5 stars
NSB, FL
18 Oct 2008

I have stayed here twice in Oct 08 and many times in the past with my work. I think the furnishings in the rooms had a re-vamp recently, but I have not experienced most of the complaints listed in earlier reviews at this hotel. The rooms are large and well lit if you have outside windows. Some rooms overlook the... more

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3 of 5 stars
London
13 Sep 2008

The staff were very friendly and helpful but the hotel does seem a little tired. Our room was an internal room so we had no natural light which obviously made it dark. The inside pool was freezing cold and the spa was chlorine with a splash of water! more

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3 of 5 stars
london
11 Jul 2008

Not samazing, but not terrible either. This is a decent hotel, with friendly staff. The location is so-so, but having a TGI Friday next door helps with the food decisions. The rooms are also well presented. more

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Ambassador Hotel Amarillo Address

3100 I-40 W, Amarillo, TX 79102